This work serves as an introduction to both the theoretical and practical aspects of using computers to improve the delivery of social services. Though many practitioners believe that computerization dehumanizes clients and should be avoided, John Murphy and John Pardeck demonstrate how, through a holistic approach to computer use, this problem, and others like it, can be averted. By providing practitioners the opportunity to sharpen their conceptual skills in computer technology, this book promotes a rational understanding of the possible uses and limitations of computers in social service agencies. Unlike other, technically-oriented works in this field, Murphy and Pardeck's work focuses on the philosophical justification of computer use, along with the conceptual or symbolic nature of computerization. They fully illustrate how to create the organizational conditions necessary for computers to improve social-service delivery, and they do so in a manner that is easily accessible for both general classroom and professional use. Among the topics addressed are the technological world-view, Western philosophy, and knowledge; computer mediated therapy; ethical issues related to computerized service delivery; and construction of a socially responsible technology. This work will be a unique and important resource for courses in computer applications, policy analysis, and social service administration, as well as a useful reference source for human service agencies and practitioners. Public and academic libraries will also find it to be a valuable addition to their collections.

For those administrators with the responsibility of choosing a computer system Applying Computers in Social Service and Mental Health Agenices suggests practical considerations about the purchase and implementation of a computer system. Dr. Slavin argues that social service and mental health agencies can use a computer system to enhance the quality and quantity of service provided to their clients. Pertinent issues are discussed, such as the costs and benefits of competing hardware and software, the contributions of the small computer, and the development of systematic information systems that connect local and statewide data. The book is a reliable resource that will aid wise decision making.

This document shows how transportation agencies can take advantage of the microcomputer resolution. It provides an introduction to the new microcomputer technology (hardware and software) and explores the ways in which microcomputers can be used to meet traffic engineering needs. It is also intended to help those planning and implementing a microcomputer-based information system. Cost estimates are provided. Seven steps to developing a microcomputer system and described. The requirements of a computer consultant/systems analyst are discussed.