This volume describes how frontier efficiency methodologies such as Data Envelopment Analysis (DEA) and other techniques such as multi-criteria decision making can help service industries to improve their performance by providing a ranking of best-practice efficient service units and by identifying sources of inefficiency for each service unit. It explains how they can be used to determine potential improvement targets for each of the inefficient service units, to identify peers for each service organization and to provide a basis for continuous performance improvement. Presenting applications in a variety of industries, this book will be useful for the service management to improve service productivity, profitability, sustainability and quality and effectiveness of service deliveries. A free trial version of the World’s leading Data Envelopment Analysis Software (PIM-DEA) is available for readers of this book.

Re-issuing volumes originally published between 1949 and 1995 this 31 volume set examines the theory and behaviour of organizations. Topics covered include: the sociology of work leadership and organizations politics at work theory and practice of company organization patterns of business organization company strategy and organizational design.

Reviews production capacity definition and measurement problems.

In this book the author lays the foundations for a new political economy of information. The information space, or I-Space is the conceptual framework in which organizations, institutions and cultures are being transformed by new information and communication technologies. In the penultimate chapter, the I-Space’s usefulness as an explanatory framework is illustrated with an application: a case study of China’s modernization. Information Space proposes a radical shift in the way that we approach the emerging information age and the implications it holds for societies, organizations and individuals.

This book deals with many of the most relevant topics in price index numbers theory and practice. The problem of the harmonization of CPIs and the time-space integration of baskets is analyzed at the Eu-zone level, with methodological and actual proposals on how to proceed for an overall treatment of the matte. Likewise, the construction of sub-indexes for households economic and social groups is investigated, in order to obtain specific inflation measurement instruments. Evidence from most updated databases is given. The questions of the spatial comparisons of price levels through PPPs and th.

Since the discovery of mirror neurons, the study of human infant goal-directed actions and object manipulation has burgeoned into new and exciting research directions. A number of infant studies have begun emphasizing the social context of action to understand what infants can infer when looking at others performing goal-directed actions or manipulating objects. Others have begun addressing how looking at actions in a social context, or even simply looking at objects in the immediate environment influence the way infants learn to direct their own actions on objects. Researchers have even begun investigating what aspects of goal-directed actions and object manipulation infants imitate when such actions are being modeled by a social partner, or they have been asking which cues infants use to predict others' actions. A growing understanding of how infants learn to reach, perceive information for reaching, and attend social cues for action has become central to many recent studies. These new lines of investigation and others have benefited from the use of a broad range of new investigative techniques. Eye-tracking, brains imaging techniques and new methodologies have been used to scrutinize how infants look, process, and use information to act themselves on objects and/or the social world, and to infer, predict, and recognize goal-directed actions outcomes from others. This Frontiers Research topic brings together empirical reports, literature reviews, and theory and hypothesis papers that tap into some of these exciting developmental questions about how infants perceive, understand, and perform goal-directed actions broadly defined. The papers included either stress the neural, motor, or perceptual aspects of infants’ behavior, or any combination of those dimensions as related to the development of early cognitive understanding and performance of goal-directed actions.

Essentials of Health Economics, Second Edition examines the public health care system through the lens of economic theory. Through the use of numerous examples and profiles related to the field, students will learn the importance health economics and its relevance to more general analysis of health policy issues. This text is ideal for courses in programs of public health, health administration, and allied health professions as it conveys the essence of the economic issues at hand while avoiding complicated methodological issues that would interest only students of economics. Written with the non-specialist in mind, the book focuses on how to do descriptive, explanatory and evaluative economics in a systematic way. The Second Edition features: * Highly accessible content * Ideal for students with a modest quantitative background * Real world examples throughout, giving the student hands-on experience in actual policy-related issues as economic concepts are introduced. * Comprehensive coverage of the specifics of the health care markets, the evaluation of health care services delivered, and health care reform * Updated statistics and references throughout * New chapters on Noncompetitive Market Models and Market Failures; International Health System Issues and Reform; and National and State Health Care Reforms Instructor Resources: Instructor's Manual, PowerPoint Lecture Slides, Test Bank