Measure what matters for deeper learning Discover what matters for your students and develop deeper learning outcomes that connect with their lives. How can you develop what matters without solid measurement? Follow this comprehensive, systematic process for assessing and measuring students’ self-understanding, knowledge, competencies, and connection through vignettes, case studies, learning experiences and tools. Develop key system capabilities to build the foundation for sustainable engagement, measurement, and change Discover five comprehensive “frames” for measuring deeper learning Engage in the process of collaborative inquiry Commit to the central, active role of learners by engaging them as active partners in every aspect of their learning

Measure what matters for deeper learning Getting at the heart of what matters for students is key to deeper learning that connects with their lives, but what good is knowing what matters without also understanding how to bring it to life? What does it really take to know who students are, what they are truly learning, and why? Measuring Human Return solves this dilemma with a comprehensive, systematic process for measuring deeper learning outcomes. Educators will learn to assess students’ self-understanding, knowledge, competencies, and connections through vignettes, case studies, learning experiences and tools. The book helps readers: Develop key system capabilities to build the foundation for sustainable engagement, measurement, and change Discover five comprehensive "frames" for measuring deeper learning Engage in the process of collaborative inquiry Commit to the central, active role of learners by engaging them as partners in every aspect of their learning Discover how to take an authentic, formative, and inquiry-driven approach to measuring the outcomes that drive deeper learning. The book really hits the mark. The best thing about it is the in-depth discussion of systems. It is with great pleasure that I read and re-read this book. It delivers a good combination of big vision with specific strategies and techniques. Jeff Beaudry, Professor, Educational Leadership; University of Southern Maine; Portland, ME This is just what we need in our district. This engaging book will help Change Teams support their systems to effectively measure deeper learning. Readers will be drawn in by great examples from around the globe of educators putting students first. This energizing book calls us to take action for all of our students today and for our future. Charisse Berner, Director of Teaching and Learning, Curriculum; Bellingham Public Schools; Bellingham, WA

Government and nongovernmental human service organizations are under increasing pressure to demonstrate that their programs work. As stakeholders demand more accountability, human service organizations are increasingly utilizing performance accountability and performance measurement as a way of demonstrating the efficiency, quality, and effectiveness of their programs. Measuring the Performance of Human Service Programs, Second Edition examines the reasons why performance measurement has become the major method of performance accountability today. In this second edition of their classic work, Martin & Kettner explain in detail how to develop and utilize output, quality, and outcome performance measures in human service programs. Special attention is given to the four types of outcome performance measures: numeric counts, standardized measures, level of functioning (LOF) scales and client satisfaction.

This book uncovers the components of driving increased marketing effectiveness and can be applied to just about every industry and marketing challenge. It demystifies how marketers can significantly improve their measurement and management infrastructure in order to improve their return on marketing effectiveness and ROI. They will be able to significantly improve their tactical and strategic decision-making and finally be able to respond to John Wannamachers' "half of my advertising is wasted; I just don't know which half." With this in hand, they will be able to avoid the budget cutting ax, become a critical component of corporate success and enhance their careers. Even in a crowded theoretical marketing environment there are three new concepts being introduced: 1. The Marketing Effectiveness Framework to help marketers talk the talk of marketing effectiveness within marketing and with the C-Suite. 2. The Marketing Effectiveness Continuum to help marketers understand the organizational issues and change management associated with delivering long lasting enhanced marketing effectiveness. 3. The Marketing Accountability Framework to help marketers begin to collect data that is meaningful to improving their marketing effectiveness and to become accountable for their results. It is one of the only marketing books covering the topic at a global level. It includes a great number of specific case studies from North America, Asia, Europe and Africa. The cases cover the following industries: Telecommunications, consumer packaged goods, home repair services, travel, utilities, software, restaurants, alcoholic and non-alcoholic beverages and others. It can also be used to support marketing education at the university level. Whether the reader is a marketer, business analyst, C-level executive, this book will help them to understand the key issues surrounding the measurement of marketing effectiveness. More than that however, is how each of the concepts can be directly applied to their marketing environment. Each of the concepts are applied to the different types of businesses (business-to-business, OEM, consumer, NGO and others) so they can quickly make them actionable.

This book explains why it is possible, in terms of economic theory, and feasible, from the perspective of accounting practices, to implement new human capital information and decision-making systems.

The social sector is undergoing a major transformation. We are witnessing an explosion in efforts to deliver social change, a burgeoning impact investing industry, and an unprecedented intergenerational transfer of wealth. Yet we live in a world of rapidly rising inequality, where social sector services are unable to keep up with societal need, and governments are stretched beyond their means. Alnoor Ebrahim addresses one of the fundamental dilemmas facing leaders as they navigate this uncertain terrain: performance measurement. How can they track performance towards worthy goals such as reducing poverty, improving public health, or advancing human rights? What results can they reasonably measure and legitimately take credit for? This book tackles three core challenges of performance faced by social enterprises and nonprofit organizations alike: what to measure, what kinds of performance systems to build, and how to align multiple demands for accountability. It lays out four different types of strategies for managers to consider—niche, integrated, emergent, and ecosystem—and details the types of performance measurement and accountability systems best suited to each. Finally, this book examines the roles of funders such as impact investors, philanthropic foundations, and international aid agencies, laying out how they can best enable meaningful performance measurement.

Human Resources and their Development is a component of Encyclopedia of Human Resources Policy, Development and Management in the global Encyclopedia of Life Support Systems (EOLSS), which is an integrated compendium of twenty one Encyclopedias. The Theme on Human Resources and their Development provides the essential aspects and a myriad of issues of great relevance to our world such as: Human Resources and their Development; Major Issues in Human Resource Development; Elements of Planning Strategies for Human Resource Development; Human Life Systems, Diversity and Human Development; Human Development and Causes of Global Change; Consequences of Global Change for Human Resource Development. These two volumes are aimed at the following five major target audiences: University and College Students, Educators, Professional Practitioners, Research Personnel and Policy Analysts, Managers, and Decision Makers and NGOs.