This book provides an understanding of how current research and practice has contributed towards improving quality issues in software, interaction and value. The book includes chapters on new methods/approaches that will enhance the field of usability. A balance between theoretical and empirical approaches is maintained throughout, and all those interested in exploring usability issues in human-computer interaction will find this a very useful book.

Let's imagine we're in a job interview, applying for the position of UX Leader, and we want to learn more about the company where we might work. What's the best question to quickly assess the level of maturity of our potential future employer? Or let's imagine we are a customer experience or digital transformation consultant and we want to quickly find out what practices our client has adopted and what they still need to build in their organization to provide memorable experiences for end-users. This book proposes a model to understand the stages in which a team or organization can find itself in relation to UX practice, ranging from "We don't know what UX is" to "UX is part of our culture." It describes diagnostic techniques, develops methods to understand at what stage each company is, from quick surveys to multi-week consulting initiatives. It addresses how UX practice is first incorporated into an organization, how UX professionals mature the practice, and how to move from early stages with an incipient and theoretical practice to more mature and robust stages. It outlines the most powerful tools that will help them move from one stage to another. This book tackles all these questions and many others through a pragmatic approach, with exercises and techniques proven by the authors' experience applying this model in very diverse contexts for organizations, teams, and UX professionals in Latin America. "UX MATURITY MODEL: How to Mature User Experience (UX) practice in a Team or Organization" is a permanent reference piece in the toolbox for digital transformation and customer-centric companies.

There is an intrinsic conflict between creating secure systems and usable systems. But usability and security can be made synergistic by providing requirements and design tools with specific usable security principles earlier in the requirements and design phase. In certain situations, it is possible to increase usability and security by revisiting design decisions made in the past; in others, to align security and usability by changing the regulatory environment in which the computers operate. This book addresses creation of a usable security protocol for user authentication as a natural outcome of the requirements and design phase of the authentication method development life cycle.

This book constitutes the refereed proceedings of the Third Usability Symposium of the Human-Computer Interaction and Usability Engineering Workgroup of the Austrian Computer Society, USAB 2007, held in Graz, Austria, in November 2007. The 21 revised full papers and 18 revised short papers presented together with one poster paper and one tutorial were carefully reviewed and selected from 97 submissions during two rounds of reviewing and improvement.

Evaluating interactive systems for their user experience (UX) is a standard approach in industry and research today. This book explores the areas of game design and development and Human Computer Interaction (HCI) as ways to understand the various contributing aspects of the overall gaming experience. Fully updated, extended and revised this book is based upon the original publication Evaluating User Experience in Games, and provides updated methods and approaches ranging from user- orientated methods to game specific approaches. New and emerging methods and areas explored include physiologically- orientated UX evaluation, user behaviour, telemetry based methods and social play as effective evaluation techniques for gaming design and evolving user-experience. Game User Experience Evaluation allows researchers, PhD students as well as game designers and developers to get an overview on available methods for all stages of the development life cycle.

This book constitutes the refereed proceedings of the 5th IFIP WG 13.2 International Conference on Human-Centered Software Engineering, HCSE 2014, held in Paderborn, Germany, in September 2014. The 13 full papers and 10 short papers presented together with one keynote were carefully reviewed and selected from 35 submissions. The papers cover various topics such as integration of software engineering and user-centered design; HCI models and model-driven engineering; incorporating guidelines and principles for designing usable products in the development process; usability engineering; methods for user interface design; patterns in HCI and HCSE; software architectures for user interfaces; user interfaces for special environments; representations for design in the development process; working with iterative and agile process models in HCSE; social and organizational aspects in the software development lifecycle; human-centric software development tools; user profiles and mental models; user requirements and design constraints; and user experience and software design.

This book contains an interesting and state-of the art collection of papers on the recent progress in Human-Computer System Interaction (H-CSI). It contributes the profound description of the actual status of the H-CSI field and also provides a solid base for further development and research in the discussed area. The contents of the book are divided into the following parts: I. General human-system interaction problems; II. Health monitoring and disabled people helping systems and III. Various information processing systems. This book is intended for a wide audience of readers who are not necessarily experts in computer science, machine learning or knowledge engineering, but are interested in Human-Computer Systems Interaction. The level of particular papers and specific spreading-out into particular parts is a reason why this volume makes fascinating reading. This gives the reader a much deeper insight than he/she might glean from research papers or talks at conferences. It touches on all deep issues that currently preoccupy the entire field of H-CSI.