The Definitive Guide to Professional Behavior Whether you’re eating lunch with a client, Skyping with your boss, or meeting a business partner for the first time--it's all about how you present yourself. The Essentials of Business Etiquette gives you 101 critical tips for improving behavior in any business situation--all delivered in a quick, no-nonsense format. "If you are looking for practical guidelines on how to conduct yourself in a business situation, what behaviors you need to use to get ahead, and how to be sure that you do not offend others, read this book!" -- MADELINE BELL, President and COO, The Children's Hospital of Philadelphia "Pachter has once again done an excellent job at highlighting some key tools to succeed in leadership and how to conduct yourself in the workplace." -- JOSEPH A. BARONE, PharmD, FCCP, Acting Dean and Professor II, Rutgers University, Ernest Mario School of Pharmacy "The pragmatic advice Barbara offers is sure to meaningfully help people be more confident and effective in multiple business situations." -- ELIZABETH WALKER, Vice President, Global Talent Management, Campbell Soup Company “Readable, well-organized . . . presents practical, sound advice on the most common situations involving business etiquette: communication, body language, dress, dining, telephone, and cell phone use, making presentations, job interviewing, and many other essentials. Recommended. All business collections and readership levels.” -- CHOICE

United States Protocol is a must-have reference for communicating with government and business officials, international organizations, and high-level military personnel, both in the United States and abroad. Everything you need is presented in a comprehensive, detailed, and well-organized book that makes it easy to navigate official protocol. Former President Bill Clinton says in his foreword that it is 'an authoritative user's manual for international relations, it promises to become an indispensable reference_not only for those in Washington, but for all Americans in contact with people in other nations.' Ambassador Mary Mel French uses her personal experience as a former Chief of Protocol to give us the most up-to-date and user-friendly guide to diplomatic protocol at the international, national, and state level. She includes meticulous instructions, in-depth diagrams and tables, a comprehensive table of contents, and a plethora of examples that make United States Protocol the perfect guide to any official event.

The Easy and Smart Way to Mind Your Manners in the Boardroom and Beyond Diane Gottsman is here to make minding your manners more practical, relatable and modern. In today’s busy world, there are too many instances when proper social behavior can go awry, holding us back or making us nervous. Knowing what to say, wear and how to conduct ourselves not only opens many doors, but also puts us at ease and brings out the best in us. Without being rigid or stuffy, Diane’s simple and easy tips show readers how to feel comfortable in any situation and how to elegantly become their best, most confident selves. Readers will no longer worry about what to wear to work; how to shake hands with a higher-level executive; how to travel with the boss and deal with office cliques; how to conduct oneself on social media and the do’s and don’ts of everything in between, from table manners to baby showers.

Whitmore takes a fresh and contemporary look at how to use good manners for career success.

The essential guide for the executive who wants to give his or her career a special boost with that "something extra" . . . grace and style. Includes advice on doing business in foreign countries, restaurant-meeting etiquette, telephone manners, proper letter writing and more.