What motivates workers to work harder? What can management do to create a contented and productive workforce? Discussion of these questions would be incomplete without reference to the Hawthorne experiments, one of the most famous pieces of research ever conducted in the social and behavioral sciences. Drawing on the original records of the experiments and the personal papers of the researchers, Richard Gillespie has reconstructed the intellectual and political dynamics of the experiments as they evolved from the tentative experimentation to seemingly authoritative publications. Manufacturing Knowledge raises fundamental questions about the nature of scientific knowledge, and about the assumptions and evidence that underlay debates on worker productivity.

Manufacturing companies need to adapt to the requirements of functioning in the era of Industry 4.0 and major technological disruptions. The use of knowledge-based decision support tools has also become necessary in order for enterprises to survive in a competitive environment. This book offers a new approach to designing the knowledge management process and integrating it with the implementation of Industry 4.0 technology. The book presents the methods used in a customer-oriented organization under the Management of Manufacturing Knowledge (M-Know Process). More specifically, methods for defining and collecting customer requirements are presented and methods on how to receive manufacturing knowledge, as well as how to formalise the acquired knowledge using key technologies of Industry 4.0, are discussed. The author also presents real case studies from western and central Europe and offers recommendations for the production manager. The instrumentation of methods and tools to support knowledge management, in the production of individualised products presented therein, will allow the manufacturing company to be transformed digitally, into a customer-oriented organisation operating in accordance with the assumptions of Industry 4.0. This book will be a valuable read for production researchers, academicians, PhD students and postgraduate level students of industrial engineering and industrial management. The practical case studies will also make the book a useful resource for managers of manufacturing enterprises.

The three volumes IFIP AICT 438, 439, and 440 constitute the refereed proceedings of the International IFIP WG 5.7 Conference on Advances in Production Management Systems, APMS 2014, held in Ajaccio, France, in September 2014. The 233 revised full papers were carefully reviewed and selected from 271 submissions. They are organized in 6 parts: knowledge discovery and sharing; knowledge-based planning and scheduling; knowledge-based sustainability; knowledge-based services; knowledge-based performance improvement, and case studies.

Knowledge and Technology Integration in Production and Services presents novel application scenarios for balanced distributed and integrated systems based on knowledge and up-to-date technology and provides a great opportunity for discussion of concepts, models, methodologies, technological developments, case studies, new research ideas, and other results among specialists. It comprises the proceedings of the Fifth International Conference on Information Technology for BALANCED AUTOMATION SYSTEMS in Manufacturing and Services (BASYS'02), which was sponsored by the International Federation for Information Processing (IFIP) and held in September 2002 in Cancun, Mexico.

In this provocative and broad-ranging work, the authors argue that the ways in which knowledge - scientific, social and cultural - is produced are undergoing fundamental changes at the end of the twentieth century. They claim that these changes mark a distinct shift into a new mode of knowledge production which is replacing or reforming established institutions, disciplines, practices and policies. Identifying features of the new mode of knowledge production - reflexivity, transdisciplinarity, heterogeneity - the authors show how these features connect with the changing role of knowledge in social relations. While the knowledge produced by research and development in science and technology is accorded central concern, the