Offers leaders a blueprint to address the entire productivity culture of an organization to improve overall effectiveness.

For most people, home is a place with four walls. It's a place to eat, sleep, rest, and live. For a refugee, the concept of home is ever-changing, ever-moving, ever-wavering. And often, it doesn't have any walls at all. Eleven-year-old Lam escapes from Vietnam with Dee Dee during the Vietnamese Boat People Exodus in 1979, when people from Vietnam, Laos, and Cambodia fled their homelands for safety. For a refugee, the trip is a long and perilous one, filled with dangerous encounters with pirates and greedy sailors, a lack of food and water, and even the stench of a dead body onboard. When they finally arrive at a refugee camp, Lam befriends Dao, a girl her age who becomes like a sister-a welcome glimmer of happiness after a terrifying journey. Readers will feel as close to Lam as the jade pendant she wears around her neck, sticking by her side throughout her journey as she experiences fear, crushing loss, boredom, and some small moments of joy along the way. Written in verse, this is a heartfelt story that is sure to build empathy and compassion for refugees around the world escaping oppression.

As companies worldwide are moving more and more toward a virtual business model, this handbook offers insight for team members who collaborate on projects from geographically diverse locations. Included in this comprehensive reference guide is an explanation of virtual management and advice on how to coach and develop team members with success from far-off office locations. This practical discussion provides the teaching skills needed to help the current manager understand the complexity of the job and to be effective in this new and changing role. Sample evaluations prepare the prospective virtual managers to adequately assess and gauge the success and progress of a far-flung team.

This resource offers you a unique Building Block system, a proven-effective tool used by organizations to survive and prosper in an era of different reimbursement schemes, from discounted fee-for-service and primary care capitation, to global capitation and percent of premium payment.

The point of departure for Managing to Care is widespread concern that the present delivery of health and social welfare services is fragmented, uncoordinated, inefficient, costly, wasteful, and ultimately detrimental to clients' health and wellbeing. Dill traces the evolution of case management from its start as a tool for integrating services on the level of the individual client to its current role as a force behind the most significant trends in health care. Those trends include the entrenchment of bureaucracy, the challenges of once dominant professions, and the rise of corporate control. The author's purpose in adopting this analysis is to invite further scrutiny of the case management profession, and at the same time to identify new possibilities for its application.This volume brings together thoughts developed over many years of observing and participating in case management programs. It provides a multilayered perspective of case management, showing linkages among its social and historical contexts and the ways it is practiced today in diverse service settings. The author emerged convinced about the essential need for care coordination, and that present ways of providing care can work against our highest objectives in doing so. The paradoxes and contraindications embedded in case management practice became a major theme of the book.Managing to Care is highly critical of the ways case management has come to absorb and reflect the organizational flaws of the very service systems it was intended to reform. Too often management of the case comes to dominate care. The author does not call for a rejection of professional systems in favor of a resurrected informal community. While much can and should be done to strengthen our ties to one another, there will always be people whose problems require more expert help. Dill argues here that case management can provide such help, and provide it well, but only if it is grounded in the human dimension of a caring relatio

Jonathan Meades has an obsessive preoccupation with places. He has spent thirty years constructing sixty films, two novels and hundreds of pieces of journalism that explore an extraordinary range of them, from natural landscapes to man-made buildings and 'the gaps between them', drawing attention to what he calls 'the rich oddness of what we take for granted'. This book collects fifty-four pieces and six film scripts that dissolve the barriers between high and low culture, good and bad taste, deep seriousness and black comedy. Meades delivers what he calls 'heavy entertainment' – strong opinions backed up by an astonishing depth of knowledge. To read Meades on places, buildings, politics or cultural history is an exhilarating workout for the mind. He leaves you better informed, more alert, less gullible.

Thinking about ultimate reality is becoming increasingly transreligious. This transreligious turn follows inevitably from the discovery of divine truths in multiple traditions. Global communications bring the full range of religious ideas and practices to anyone with access to the internet. Moreover, the growth of the nones and those who describe themselves as spiritual but not religious creates a pressing need for theological thinking not bound by prescribed doctrines and fixed rituals. This book responds to this vital need. The chapters in this volume each examine the claim that if the aim of theology is to know and articulate all we can about the divine reality, and if revelations, enlightenments, and insights into that reality are not limited to a single tradition, then what is called for is a theology without confessional restrictions. In other words, a Theology Without Walls. To ground the project in examples, the volume provides emerging models of transreligious inquiry. It also includes sympathetic critics who raise valid concerns that such a theology must face. This is a book that will be of urgent interest to theologians, religious studies scholars, and philosophers of religion. It will be especially suitable for those interested in comparative theology, inter-religious and interfaith understanding, new trends in constructive theology, normative religious studies, and global philosophy of religion.