Intended for managers, leads, and people who may soon find themselves in a technical leadership position, this book focuses on some of the unique problems in the software quality assurance profession. It provides practical advice for the novice and affirmation for the expert. It contains real world stories illustrating the concepts discussed.

Managing the Test People was written for managers, leads, and people who may soon find themselves in a technical leadership position. It focuses on some of the unique problems in the software quality assurance profession, yet the bulk of the book is applicable to any technical management job. It provides practical advice for the novice and affirmation for the expert. It contains real world stories illustrating the concepts discussed in the text.

This book covers the ISTQB Expert Level Test Manager syllabus and is a complete, one-stop preparation guide for the reader who is otherwise qualified (based on experience as a test manager) to take the Expert Level Test Manager exam. Included are extensive hands-on exercises and sample exam questions that comply with ISTQB standards for Expert Level exams. p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 11.0px Verdana} p.p2 {margin: 0.0px 0.0px 0.0px 0.0px; font: 11.0px Verdana; min-height: 13.0px} The ISTQB certification program is the leading software tester certification program in the world. With more than 500,000 certificates issued and a global presence in 70 countries, you can be confident in the value and international stature that the ISTQB Expert Level certificate can offer you.

An updated edition of the best tips and tools to plan, build, and execute a structured test operation In this update of his bestselling book, Rex Black walks you through how to develop essential tools and apply them to your test project. He helps you master the basic tools, apply the techniques to manage your resources, and give each area just the right amount of attention so that you can successfully survive managing a test project! Offering a thorough review of the tools and resources you will need to manage both large and small projects for hardware and software, this book prepares you to adapt the concepts across a broad range of settings. Simple and effective, the tools comply with industry standards and bring you up to date with the best test management practices and tools of leading hardware and software vendors. Rex Black draws from his own numerous testing experiences-- including the bad ones, so you can learn from his mistakes-- to provide you with insightful tips in test project management. He explores such topics as: Dates, budgets, and quality-expectations versus reality Fitting the testing process into the overall development or maintenance process How to choose and when to use test engineers and technicians, contractors and consultants, and external test labs and vendors Setting up and using an effective and simple bug-tracking database Following the status of each test case The companion Web site contains fifty tools, templates, and case studies that will help you put these ideas into action--fast!

Turbulent development projects experience daily changes in requirements. Keeping your testing efforts on track while reacting to rapidly shifting priorities, technologies, and user needs can often feel nearly insurmountable. Charting the Course: Coming up with Great Test Ideas Just in Time equips you with effective techniques to implement software testing in chaotic environments. You will learn practical, dynamic test planning and scheduling, along with exploratory, scripted, automated, and performance testing, which can be successfully and systematically implemented in various contexts. This book focuses on generating a wide variety of relevant and powerful testing ideas that can be applied to real projects using Agile, Iterative, Waterfall, or Hybrid development environments. Readers will explore: • The foundation for thousands of potentially relevant testing ideas • Test ideas oriented toward software capabilities, based on expected functionality • Test ideas based on usage scenarios, addressing user needs • Test ideas based on failure modes, challenging software design and environment dependencies • Numerous non-functional software attributes that pose a risk to software value • Creative testing ideas that uncover significant bugs through lateral thinking • Additional sources of important test ideas, including Business Rules, Combinations, States, Data, Environments, Unit Tests, Taxonomies, Test Oracles, Creative Ideas, Path Test Ideas, Boundary Test Ideas, Automation Test Ideas, and Regression Test Ideas • Formulating charters to guide and direct software testing efforts Enjoy Charting the Course and learn how to achieve exceptional testing outcomes even in the most challenging and chaotic contexts.

It's a jungle out there and project managers are fighting to survive....With countless man-hours clocked and billions of dollars spent every year on project tools, the success rate for projects remains astonishingly low. So what's the solution? Introducing TACTILE Management(TM), a people-centric system that works in conjunction with an organization's existing processes. Based on the seven characteristics of high-performance project teams-transparency, accountability, communication, trust, integrity, leadership, and execution-the book shows project managers how to: * Take project teams out of their functional silos and transform them into a powerful, integrated force * Balance the expectations of customers, management, and project teams with the technical requirements of cost, schedule, and performance * Apply practical phase-by-phase project guidance to real-life situations * Avoid or minimize possible pitfalls * And more Every successful project involves someone in the trenches who has the people skills to match process with the capability of his team and organization. This innovative book shows readers how to make the most of their people...and ensure project success.

Well-known author and long-time manager Watts Humphrey offers keen insight into the special challenge of identifying, motivating, and organizing creative technical people, and the opportunities involved in managing these people.