Tools and strategies for hiring, training, supporting, and motivating the fast-growing modern mobile workforce, which in 2011 will surpass 1 billion worldwide Clemons, a leading training solutions innovator, outlines the eight essentials for creating and sustaining a passionate and productive mobile work force Includes sections on choosing the right technologies to enable and empower mobile workers

In the workplace, “understanding the technology landscape is important because it helps you choose the best technology tools to support employee engagement, communication, and motivation,” writes Sharlyn Lauby in “Motivating Employees in the Digital Age.” Lauby explains how to use social media, gamification, and mLearning to motivate workers, and provides tips on avoiding some common mistakes. This issue of TD at Work will: · Describe the capabilities of technology in today’s workplace. · Explain how to apply technology to classic motivation theories. · Outline how you can use technology to motivate. · Provide tips on using digital tools to motivate employees and measure success.

The ASTD Management Development Handbook is a powerful collection covering many aspects of management in today’s business climate. Deftly edited by management expert Lisa Haneberg, The ASTD Management Development Handbook provides insightful thinking from modern management professionals who are in touch with the issues, challenges, opportunities, and dynamics present in contemporary corporate culture. While writing in a range of styles and on a variety of management- and leadership-related topics, these contributors have in common a great deal of real-world managerial experience, passion for their area of expertise, and a desire to share their cutting-edge thinking on best management practices. Through this handbook, you will gain a greater understanding of: complexity, power, and energy dynamics within organizations workplace cultures where authenticity, openness, quality, community, happiness, and recognition flourish the manager’s role in creating organizational culture developing, leading, and maintaining successful teams exploring management as a social act creating, inspiring, and engaging productive workplaces. The ASTD Management Development Handbook suffers from no blind spots or filler chapters. Instead, it is a vital, cohesive compilation of the most current thinking on modern managerial practices available today, filled with concise, focused, and pragmatic lessons and wisdom.

"Stories of Transformative Learning is intended to encourage people to explore the potential for transformative learning in their lives, practices, and communities. This book illustrates the transformative learning process through ten stories of individuals from both inside and outside of the classroom. Adult educators and adult learners will find the book to be personally insightful and professionally useful. There have been many accounts of transformative learning experiences, but it is not often that we have the opportunity to hear first-hand personal stories of transformative learning. Here, ten stories are told directly by the people who experienced them, with additional commentary from the authors. These stories are intended to resonate with readers and to inspire people to create the conditions where transformative learning can occur in their lives and professional practice. Storytelling is one way in which both educators and learners can understand the process of transformative learning. Telling stories, reading others’ stories, and contemplating our own stories all help us to become aware of alternative perspectives, a process that is at the heart of critical reflection and critical self-reflection, which is, in turn, central to transformative learning. We hope to increase readers’ sense of agency and more self-directed, self-fulfilling lives. By demonstrating how others have examined and reconsidered otherwise hidden assumptions that constrained the quality and potential of their lives, we show readers how they may do the same."

Fundamentals of Performance Improvement, 3rd Edition Fundamentals of Performance Improvement is a substantially new version of the down-to-earth, how-to guide designed to help business leaders, practitioners, and students understand the science and art of performance technology and successfully implement organizational and societal change. Using the Performance Improvement / Human Performance Technology (HPT) model, the expert authors explain step-by-step how to spot performance indicators, analyze problems, identify underlying causes, describe desired results, and create workable solutions. “It does not matter what function you align yourself to in your organization, this book allows you to tap into the secrets that drive organizational success. Several books work to define what is performance improvement and performance technology. This one also provides insights into the Why? And How?” —CEDRIC T. COCO, CPT, SVP, Learning and Organizational Effectiveness, Lowe’s Companies “Fundamentals of Performance Improvement is full of practical models and tools for improving the world by partnering with customers, clients, constituents, and colleagues. It provides a path forward for successful transformation and performance improvement at personal, group and collective levels. It is a must read for leaders and consultants seeking to advance opportunities in new and emerging situations.” —DIANA WHITNEY, PhD, president, Corporation for Positive Change “If you have an interest in performance improvement, this is simply the best available book on the topic. It addresses the science and craft as well as the intricacies of how to improve workplace performance. Van Tiem, Moseley, and Dessinger have incorporated into this work the best available research on the Certified Performance Technology (CPT) standards and process.” —JAMES A. PERSHING, Ph.D., CPT, professor emeritus, Workplace Learning and Performance Improvement, Indiana University “Its international flavor, with practitioner comments and examples drawn from across the world, enhances its appeal as more and more professionals operate in an increasingly global context.” —DALJIT SINGH, Asia Pacific Director of Talent Management, Baker & McKenzie, Sydney, Australia

The Leader in Resources for Training & HR Professionals for the Past Four Decades For 40 years, The Pfeiffer Annuals have helped consultants, experts, and academics in the field to stay informed and ahead of the curve. The 2012 Pfeiffer Consulting Annual is a toolkit of ideas, methods, techniques, and models that support your work as an internal or external organizational consultant. It addresses the broad range of topics that are of most interest to professionals in the field. The materials provide accessible means of interacting with a diverse variety of systems and processes—from collaborative workflows and executive coaching to strategic planning and organizational development. This Annual presents a "Learning in the Moment" theme. It addresses today's hectic world of immediate need and urgent access and includes information on teams and groups, leadership, communication, organizations, and problem solving. Experiential Learning Activities (ELAs) cover a broad range of consulting topics. The activities are presented as ready-to-use designs for working with groups: facilitator instructions and all necessary handouts are included. ELAs showcasing the theme cover storytelling, leadership, change management, and diversity. The Inventories, Questionnaires, and Surveys section contains tools to help respondents take an objective look at themselves or their organizations and determine how a particular theory applies to their situations. Don't miss the Cultural Readiness Scale for WEB 2.0 in this section. The articles section presents the current thinking about workplace communications, leadership, and individual development. Travis L. Russ, Jean Lamkin, Mohandas Nair, Linda Raudenbush, and Leonard Goodstein have contributed must-read articles. And while the article by Jennifer Labin is a part of the theme, the topic of engagement is a part of discussions in almost every organization. Year after year, the Consulting Annual has provided thousands of professionals with up-to-date information and tools to make organizations more effective. Delve into this volume and you will understand why it is the most reliable source for practical, professional, performance-boosting tools and fresh ideas. Discover more at www.pfeiffer.com

This book provides a critical insight into the ongoing debates and controversies that surround employee empowerment and workplace innovation. It highlights competing interests and conflicting values, and illuminates some basic tensions between confident rhetoric and everyday realities. Martin Beirnes contribution marks a contrast with established academic investigations in this area. It combines sober analysis with advocacy to claim space for a research-based activism among coalitions of critical researchers and like-minded practitioners that can anticipate and promote genuinely enriching and empowering ways of managing and organizing work. Advanced students of management and organization will discover an invaluable, thought-provoking resource. It offers fresh insights, stimulating arguments and applied knowledge that will also appeal to managers with responsibility for work and employee relations, and to educators and researchers in the areas of critical management studies, work and employment.