The transition from line staff to management is fraught with difficulty. Sixty percent of new managers either fail outright or underperform in their first two years, while 51% of managers said they were unprepared for their first managerial role. In this quick-reference guide, Master Trainer and Professional Coach Joan Underwood shares practical insights and proven strategies for conquering the three most common challenges associated with this transition-managing self, managing others, and managing processes. This practical "how-to" guide is an invaluable resource for experienced, new, and aspiring supervisors and managers who would like to take their performance to the next level. Underwood draws from over twenty-five years of experience as a manager, lecturer, HR practitioner, consultant, trainer, and coach to craft a relatable blend of theory, practical models, proven strategies, and engaging stories. As a bonus, each chapter contains activities designed to help readers apply and reinforce the lessons learned. By implementing the strategies in this guide, you will: - Make a smoother transition from individual contributor to manager - Possess a higher level of self-awareness - Gain proven strategies for self-regulation - Have the ability to anticipate and respond rather than merely reacting to challenges - Possess an enhanced ability to get things done with and through others It's time to distinguish yourself from the majority of managers struggling to succeed in a new and challenging role. Managers' First Aid Kit is your go-to resource to master the art and science of managing, so you can become the leader your company needs and the best manager you have the capacity to be.

From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

The management of clinical data, from its collection during a trial to its extraction for analysis, has become a critical element in the steps to prepare a regulatory submission and to obtain approval to market a treatment. Groundbreaking on its initial publication nearly fourteen years ago, and evolving with the field in each iteration since then, the third edition of Practical Guide to Clinical Data Management includes important updates to all chapters to reflect the current industry approach to using electronic data capture (EDC) for most studies. See what’s new in the Third Edition: A chapter on the clinical trial process that explains the high level flow of a clinical trial from creation of the protocol through the study lock and provides the context for the clinical data management activities that follow Reorganized content reflects an industry trend that divides training and standard operating procedures for clinical data management into the categories of study startup, study conduct, and study closeout Coverage of current industry and Food and Drug Administration (FDA) approaches and concerns The book provides a comprehensive overview of the tasks involved in clinical data management and the computer systems used to perform those tasks. It also details the context of regulations that guide how those systems are used and how those regulations are applied to their installation and maintenance. Keeping the coverage practical rather than academic, the author hones in on the most critical information that impacts clinical trial conduct, providing a full end-to-end overview or introduction for clinical data managers.

Does the identification number 60 indicate a toxic substance or a flammable solid, in the molten state at an elevated temperature? Does the identification number 1035 indicate ethane or butane? What is the difference between natural gas transmission pipelines and natural gas distribution pipelines? If you came upon an overturned truck on the highway that was leaking, would you be able to identify if it was hazardous and know what steps to take? Questions like these and more are answered in the Emergency Response Guidebook. Learn how to identify symbols for and vehicles carrying toxic, flammable, explosive, radioactive, or otherwise harmful substances and how to respond once an incident involving those substances has been identified. Always be prepared in situations that are unfamiliar and dangerous and know how to rectify them. Keeping this guide around at all times will ensure that, if you were to come upon a transportation situation involving hazardous substances or dangerous goods, you will be able to help keep others and yourself out of danger. With color-coded pages for quick and easy reference, this is the official manual used by first responders in the United States and Canada for transportation incidents involving dangerous goods or hazardous materials.

The most current scientific information from the world's leading medical journals. Although there is growing consumer awareness of alternative and complementary medicine, there is a lack of comprehensive information available on herbal products. While pharmacists, physicians and other health care professionals sometimes offer advice, their patients want more information. The Complete Natural Medicine Guide to the 50 Most Common Medicinal Herbs is a comprehensive, fully-illustrated reference to the 50 most commonly prescribed herbs. A complete description of each herb is featured along with its other common names, possible adverse effects, therapeutic uses for treating illness and disease as well as potential drug interactions. Some of the herbs included are: Aloe Vera Evening Primrose Goldenseal Scullcap Burdock Tumeric Tea Tree Oil Meadowsweet This guide is written by professional pharmacists, one a naturopathic doctor, using the most current research and clinical testing. The authors' easy-to-understand text, combined with the latest findings and clear directions for safe dosages, makes this practical reference on medicinal herbs a primary resource of data.

- Content revised, updated, and adapted to suit the South Asian curricula - A new chapter added on Geriatric Nursing, in line with the curriculum prescribed by the Indian Nursing Council - Statistics, health programs, and nursing practice guidelines updated for regional adaptation - Review questions added to all the units within the book - Digital resources available on MedEnact: Instructor Resources 1. Image collection 2. Instructor's manual 3. PowerPoint presentations Student Resources 1. Case studies 2. Critical thinking questions 3. Guides to clinical pathways 4. Client education guides