Foreword by Stephen Shortell, PhD, Dean of the School of Public Health, University of California Berkeley The ethical behavior of a healthcare organization is the expression of its moral core. This book shows how the integrity and values of professional healthcare administrators contribute to defining and implementing the organization's moral core. Through conceptual and practical tools--including 30 cases--this book provides a new perspective that recognizes that every decision you make and every activity you undertake have the potential to compromise or enhance the moral core of your healthcare organization. Decisions with ethical implications are described and explored through the experiences of thought leaders, scholars, and healthcare executives. The book demonstrates how personal integrity and values affect decision making, including: Understanding an organization's moral core and how it is expressed in the organization's culture and in operations and decisions at all levels Using concepts, resources, and tools that prepare you to sustain and enhance the moral core of the healthcare organization you manage Assessing the ethical and legal frameworks currently relied on by healthcare organizations to preserve this moral core Acknowledging why personal value systems are important and how they are developed by healthcare administrators Exploring the idea of organizational culture and ethical climate and examining what role they have in formulating and maintaining the moral core Learning how to recognize and manage moral distress, which develops when personal values conflict with the culture of the organization Application of the American College of Healthcare Executives competency assessment tool provides a unique learning experience and relates content to the specific elements of this tool. Instructor Resources include PowerPoint slides with discussion questions and teaching tips.

The author offers perspectives that can assist healthcare managers in achieving the highest ethical standards as they face their roles as healthcare providers, employers, and community service organizations. He also examines how to comply with relevant laws and regulations, provide high quality patient care with limited resources, and more.

This book shows how the integrity and values of professional healthcare administrators contribute to defining and implementing the organization's moral core. The thirty cases in this book provide a new perspective that recognizes that every decision you make and every activity you undertake have the potential to compromise or enhance the moral core of your healthcare organization. Topics include: using concepts, resources, and tools that prepare you to sustain and enhance the moral core of the healthcare organization you manage; assessing the ethical and legal frameworks currently relied on by healthcare organizations; why personal value systems are important and how they are developed by healthcare administrators; exploring the idea of organizational culture and ethical climate; and learning how to recognize and manage moral distress, which develops when personal values conflict with the culture of the organization. --

Ethics in Health Services Management provides a decision-making framework that clarifies ethical issues and points the way toward the best course of action for organizations as well as individual healthcare leadersan indispensable resource for healthcare executives as well as those preparing to enter the field. With more material than in any previous edition, the fifth edition of Ethics in Health Services Management addresses such critical contemporary issues as patient autonomy, end-of-life decisions, consent for treatment, appropriate resource allocation, whistle blowing, and confidentiality. An added focus on public health issues expands this new edition's already far-reaching scope. More than 80 incisive case studies and vignettes from a full range of care delivery settings demonstrate how to use various ethical constructs to analyze situations and subsequently make more organized, defensible decisions. Offering a framework for identifying and solving ethical dilemmas, this acclaimed text reveals how to understand and apply ethical principles; approach ethical paradoxes with sound problem-solving methodology; formulate personal and professional codes of ethics; identify, link, and integrate values, vision, and mission statements; develop and use institutional review boards and ethics committees; resolve conflicts of interest and avoid self-dealing; and maximize community benefit while protecting and enhancing organization assets.

The ethical aspects of the operation of healthcare organizations (HCOs) are central to the delivery of health care. Organization Ethics in Health Care begins by assessing the shortcomings of clinical ethics, business ethics, and professional ethics as a basis for solving problems that have emerged in healthcare delivery systems since the advent of managed care. The text focuses on the meaning of the developent of the HCO in our society and what its present status is. The authors point out that moral parameters endorsed by society have guided previous shifts in the relationships among important HCO stakeholders, but that these parameters have been unclear or missing altogether during the past tumultous decade. Finally, they describe the key elements for the successful implementation of a fully functioning healthcare organization ethics program and what it can mean to the institution, its associated clinicians and employees, its patients, and its community. Moving from theory to practical application, this book will serve as an excellent student text, a professional guide, and a reference work.

The ethical issues that arise in healthcare organizations are not limited to decisions made by clinicians. Everyday operational decisions made by healthcare managers also have weighty ethical implications. Ethics and Professionalism for Healthcare Managers prepares readers to recognize and respond to the ethical dilemmas they will encounter on a regular basis during their career in healthcare management. Through cases, exercises, and self-quizzes, readers can apply the theories and tools presented in the text to actual situations they may find themselves facing. This updated second edition contains a new chapter on health policy, health disparities, and ethics that focuses on the interrelationships of cost, quality, and access. The chapter on ethical decision-making has also been extensively revised to include discussion of moral distress, expanded coverage of medical futility, and an introduction to the precautionary principle. Throughout, the book's cases and examples have been updated to reflect current, real-world ethical issues in healthcare management. Other new content in this edition covers: - Moral engagement, moral disengagement, and the concept of moral courage - Th

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