This book examines how new workplace technology can improve performance - and how it can have the opposite effect when it is not properly planned and introduced with the participation of key stakeholders. It provides an overview and explanation of the steps involved in technology planning, acquisition, development, implementation, and assessment.

Technological change has been recognized as the major contributor to economic growth and has become one of the most important challenges to policy makers and managers. Many excellent books and papers have been written on the subject. Most of these deal with the macro or micro economic impact of technological change or the technological change process from invention and discovery to innovation, development, and final maturity as well as ultimate obsolescence of technology. This book is designed to present technological change as a decision process and explain the use of recently developed methods for the effective management of technological change. In particular, techniques for the effective choice among technological alternatives, timing of the introduction of new technology both in terms of its own status and that of the technology to be replaced if any, and the rate and method of introduction of new technology are presented. Management of technology is a complex decision process which is affected by both internal and external factors. The purpose of this book is to instruct the reader in effective technology deciSion making which involves the evaluation of the status of technology in use if any, the problem to be solved or output to be obtained, determination of environmental and internal constraints, and the competitive environment or market conditions which affect the technology decisions.

"A required read for every university administrator grappling withthe complexities of technology and education. Bates has combined animpressive depth of experience and practice to produce anauthoritative and well-reasoned approach."--Bruce Pennycook,vice-principal, Information Systems and Technology, McGillUniversity "Digital technologies are revolutionizing the practices of teachingand learning at colleges and universities all around the world.This book will be helpful for all those who are planning andmanaging such organizational and technological change on theircampuses."--Timothy W. Luke, executive director, Institute forDistance and Distributed Learning, Virginia Tech Implementing new technology at a college or university requiresmore than simply buying new computers and establishing a Web site.The successful use of technology for teaching and learning alsodemands major changes in teaching and organizational culture. InManaging Technological Change, Tony Bates -- a world-renownedexpert on the use of technology in university teaching -- revealshow to create the new, technologically competitive academicorganization. He draws from recent research and best practice casestudies--as well as on his thirty years of experience in usingtechnology for teaching--to provide practical strategies formanaging change to ensure the successful use of technology. Readerswill learn how to win faculty support for teaching with technologyand get advice on appropriate decision-making and reportingstructures. Other topics covered include reward systems, estimatingcosts of teaching by technology, and copyright issues. Bates alsodetails the essential procedures for funding new technology-basedsystems, managing the technology, and monitoring its ongoingeducational effectiveness in anticipation of future changes.Throughout the book, he maintains a focus on the human factors thatmust be addressed, identifying the risks and penalties oftechnologically based teaching and showing how to manage thosehazards.

Stephen R. Barley reflects on over three decades of research to explore both the history of technological change and the approaches used to investigate how technologies, including intelligent technologies such as machine learning and robotics, are shaping our work and organizations.

Creative Technological Change draws upon a wide range of thinking from organisational theory, innovation studies and the sociology of technology. It explores the different ways in which these questions have been framed and answered, especially in relation to new 'virtual' technologies. The idea of metaphor is used to capture the differences between, and strengths and weaknesses of various ways of conceptualising the technology/organisation relationship. This approach offers the possibility of developing new ways of thinking about, viewing and ultimately responding creatively to the organisational challenges posed by technological change.

This book analyzes a range of social contexts in which human decisions shape technology in the market economy. It comprises a critical review of both a select research literature and in-depth historical studies. Material is drawn from many social science disciplines to inform the reader of the reality of taking decisions on innovation.