A pioneering volume of best practices for running effective public water and wastewater utilities Management Innovation in U.S. Public Water and Wastewater Systems is a unique guidebook of cutting-edge managerial and operational best practices currently used at a number of different municipal water and wastewater utilities. The diverse group of contributors consists of managers, utility directors, analysts, and consultants who know the real-world demands of the industry, and add authoritative insights to the examination and critique of each management innovation. Featuring numerous case histories illustrating how each innovation was developed and how the principles supporting each were put into practice, Management Innovation in U.S. Public Water and Wastewater Systems: Establishes standards for measuring success as utilities innovate and improve Evaluates financial concerns and innovations Illuminates innovations in planning for future investments Explores tools for customer communications and other technology concerns Details state-of-the-art management strategies, including Six Sigma A first-of-its-kind book, Management Innovation in U.S. Public Water and Wastewater Systems will quickly become the resource that managers, CEOs, and directors of water and wastewater utility companies always have at their fingertips. This book follows the authors' well-respected and popular book Reinventing Water and Wastewater Systems: Global Lessons for Improving Water Management (published by Wiley).

This book examines the role of private firms in the American water and wastewater industry. As more water infrastructure shifts from public- to private-sector control, vendors, consultants, and facilities are taking on more importance. Lewis D. Solomon presents an historical overview of water supply and treatment needs and the role of the government, including how water policy has been crafted. He argues that water scarcity is becoming a problem due to groundwater depletion, contamination, and patterns of consumption. He examines the impact of climate change on water availability and quality considering voluntary conservation programs and mandatory restrictions for water use. Solomon points to how for-profit firms can use technology to increase water supply. He describes what privatization would look like in practice and reviews evidence from two case studies. Solomon proposes privatization as a viable response to America's water crisis that can address both scarcity and capital problems. America's Water and Wastewater Crisis presents a careful examination of how the water industry has operated in the United States in the past and how it may work as we move into the future. This book is invaluable to environmental specialists, businessmen, and government officials.

This is an extremely well-researched and documented book. The authors hypothesis is that the current water and wastewater sector is failing the populations of the western-world by clinging to orthodox and short-term visions of new technology and innovation, and also failing the developing nations by believing that delivery of western-world high-technology solutions is a contribution to humanitarian development. This is the crisis of innovation . To many practitioners in the water industry the book will be perceived to be hypercritical (of the incrementalism, conservative and dogged traditionalism ) of the sector, but in fact it is stimulating and positive. In the latter chapters an alternate more holistic model of water development is described. There needs to be a movement from large, central infrastructure resources to distributed systems that are more appropriate to local needs and can be coupled with environmentally sustainable energy sources and practices. Tim Lack, European Topic Centre on Water, UK Whilst acknowledging a massive leap from standpipe to universal water provision in 100 years in developed countries, the authors of this book see problems for global sustainable water supply and wastewater removal in the future. Using the UK water industry as an example, they describe the global water industry as risk averse and unwilling to innovate, a view that is encouraged by the institutional and financial regimes under which it works. The book explores the reasons for concern and sets out some hard-hitting views on how the water industry is failing to identify and tackle the essential problems in a world which is becoming ever more depleted of fresh water. The concluding chapter brings to a focus the problems of the crisis in innovation and gives some concrete suggestions for tackling them. This volume should raise the awareness of policymakers and regulators, technologists and concerned members of the public. Peter Chave, Independent Consultant and formerly Head of Pollution Control, National Rivers Authority, UK This significant new book highlights a little acknowledged but potentially catastrophic crisis of innovation in the global water sector, which institutions and industries are frighteningly ill-equipped to tackle or even accept. It suggests potential new technology and policy approaches to overcome both current and future problems. The book explores how technological innovation is vital to help provide sustainable water in both the UK and developing countries. However, innovation is being overlooked in the face of global trends to privatize and regulate water utilities. The authors highlight how the global water sector is failing to respond to increasingly complex world needs and continues to build largely unsustainable centralized infrastructures, opposing more appropriate, distributed and local modern technologies. The book also includes suggestions for potentially innovative technology and policy solutions to meet escalating global water and wastewater demands. Importantly, the authors adopt a long-term perspective that crosses both disciplinary and institutional boundaries, and include an international comparative perspective, covering a diverse range of examples and countries. This comprehensive book will have a broad appeal amongst researchers and academics with an interest in technology management, innovation studies, geography and development studies. It will also be a valuable asset for water regulators and governmental and non-governmental organisations working in this field.

Innovation and the utilities of the future : how local water treatment facilities are leading the way to better manage wastewater and water supplies : hearing before the Subcommittee on Water and Wildlife of the Committee on Environment and Public Works, United States Senate, One Hundred Thirteenth Congress, second session, December 2, 2014.