IBM’s® Practical, Hands-On Guide to Supporting and Administering Lotus Notes and Lotus Domino This is the only book that focuses entirely on the specific technical, desk-side, and infrastructure issues that support professionals and administrators encounter when implementing and running Lotus Notes in production environments. Authored by one of IBM’s top Lotus experts, it draws on the firsthand experiences of IBM professionals working in hundreds of client environments. Mark Elliott has created a true “encyclopedia” of proven resolutions to common problems and has streamlined processes for infrastructure support. Elliott systematically addresses support solutions for all recent Lotus Notes and Domino environments. Survival Guide for Lotus Notes and Domino Administrators is organized for rapid access to specific solutions in three key areas: client setup, technical support, and client software management. It brings together best practices for planning deployments, managing upgrades, addressing issues with mail and calendars, configuring settings based on corporate policies, and optimizing the entire support delivery process. Along the way, Elliott illuminates the administrative and support implications of the latest enhancements to Lotus Notes and Lotus Domino, in areas ranging from messaging to plug-in support. Whatever your role in managing, administering, or supporting IBM Lotus technologies, this book will help you respond more quickly, efficiently, and effectively—reducing support costs as you increase customer satisfaction. Coverage includes An overview to key software changes introduced in Release 8.0 Resolutions to dozens of error messages and other obscure issues Using the “Smart Upgrade” toolkit to automate upgrades Implementing policies to manage client settings and reduce administrative overhead Optimizing Lotus Notes performance and avoid user frustration Making the most of technical support tools and plug-ins Finding technical support and patches on the IBM developerWorks website Configuring Lotus Notes and supporting common activities

Targeted toward Lotus Notes administrators at every level, this book assists them in coming up to speed in Lotus Notes administration and aids themin understanding installing and configuring notes, basic system administration, and day-to-day preventive maintenance tasks essential in maintaining the Notes environment.

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This all-in-one reference covers installing, configuring, and managing a Windows NT-based network. It describes how to make components of Backoffice version 2 work best with other networks.

I-Way Robbery is for security, investigative, law enforcement, and other criminal justice professionals, offering a unique look at the Internet as the new crime environment for the 21st century. The book provides an overview of the Internet, its impact on nations, societies, criminals, security officers, and law enforcement professionals, and includes recommended basic, protective measures. I-Way Robbery is written in non-technical terms. It is also an excellent reference for business and government agency managers who must understand their responsibilities as they relate to asset protection - especially those who have on and off ramps connected to the I-Way. Boni and Kovacich start with the basics and teach users about the internet before teaching them about the security risks. This addresses the subject from the non-information systems perspective and educates the average user about the overall risks and appropriate protective measures they should enforce and follow. This book is a must-have for anyone with an interest in the pitfalls and precautions of doing business on the internet. I-Way Robbery: Crime on the Internet, uniquely approaches the much talked about topic of Internet Crime and security. It is written for anyone who wants a basic understanding of the Internet crime environment now and into the 21st Century. It covers related Internet business, government, global, laws, politics and privacy issues; techniques being used to commit crimes; what can be done about it; and what challenges the future may hold including topics such as information warfare. Drawing on their decades of experience in high-technology and Internet crime investigations William Boni and Dr. Gerald L. Kovacich have written not only an excellent reference book for business and government agency managers, small business owners, and teachers, but for anyone who drives along the I-Way. Addresses the subject of internet security from the non-information systems perspective Detailed incident reports to fully illustrate the specific issues readers must understand to fully appreciate the risks of I-Way activity Covers a broad range of issues

This book is the most comprehensive reference on Microsoft SQL Server 6.5 today. Readers will gain knowledge of the programming and database administration aspects behind this popular relational database management system. The text provides a comprehensive understanding of the nuts and bolts of developing and administrating complex SQL Server systems.