Quality-of-life research in tourism and hospitality has gained much momentum in the past two decades. This line of research covers three main areas of focus: (i) the impacts of specific tourism and hospitality programmes on the overall quality of life of tourists/guests; (ii) the providers of goods and services; (iii) tourist communities, including the impact of different programmes and events on the quality of life of residents in these communities. Focusing on these key subjects, Managing Quality of Life in Tourism and Hospitality provides a portfolio of selected cases showing best practice and delivering them to the forefront of knowledge application, with examples in tourism and hospitality settings. Best practice case studies are included throughout, providing practical implications and lessons learned. These lessons can be applied by tourism and hospitality practitioners and community leaders, and be used to further research by academics working within tourism and hospitality. The book offers an exciting and refreshing approach to quality-of-life research in tourism and hospitality. Key features include: - Best practice and evidence-based case studies. - Broad coverage that includes tourists, industry and local communities. - International application, with material from various countries across the world.

This book explores the phenomena of the urban everyday and new urban tourism. It provides a systematic framework and draws on a mix of theoretical and empirical work to look at the increasing intermingling of ‘tourists’ and ‘residents’. Tourism and urban everyday life are deeply connected in a mutually constitutive way. Tourism has become a key momentum of urban development and affects cities beyond its economic dimension. Urban everyday life itself can turn into a matter of tourist interest for people searching for experiences off the beaten track. Even living in a city as a resident involves moments, activities and practices which could be labelled as ‘touristic’. These observations demonstrate some of the various layers in which urban tourism and everyday city life are intertwined. This book gathers multiple interdisciplinary approaches, a diversity of topics and methodological variety to examine this complex relationship. It presents a systematic framework for the dynamic research field of new urban tourism along three dimensions: the extraordinary mundane, encounters and contact zones, and urban co-production. This book will be of interest to students and researchers across fields such as Tourism and Mobility Studies, Urban Studies, Leisure Studies, Tourism Geography, and Tourism Sociology.

Planning and implementing successful tourism programmes requires in depth predictions of tourist behaviour. This title provides coverage of sense making, planning, implementing, evaluating and administering tourism marketing and management programmes. It offers useful descriptions, tools, and examples of tourism management decision-making.

The first authoritative overview of tourism studies published post-COVID-19 The Wiley Blackwell Companion to Tourism remains a definitive reference in this interdisciplinary field. Edited and authored by leading scholars from around the world, this state-of-the-art volume provides a comprehensive critical overview of tourism studies across the social sciences. In-depth yet accessible chapters combine established theories and cutting-edge developments and analysis, addressing a wide range of current and emerging topics, issues, debates, and themes. The second edition of the Companion reflects the complexity of the changing field, incorporating new developments, diverse theories, core themes, and fresh perspectives throughout. New and revised chapters explore the organization and practice of tourism, pressing health, economic, social, and environmental challenges, the impact of the COVID-19 pandemic on tourism and the tourist industry, empowerment, placemaking, mindfulness and wellbeing, resident attitudes towards tourism, Chinese outbound tourism, public transport, long-distance walking, and more. Covers the full spectrum of tourism studies, including its connections to geography, sociology, urban studies, sustainability, marketing, management, globalization, and policy Outlines exciting new and emerging approaches, theoretical foundations, and major developments in tourism studies Offers perspectives on major topics including the role of tourism in the Anthropocene, global and local change, resilience, innovation, and consumer and business behavior Sets an agenda for future tourism research and reviews significant issues in theory, method, and practice Features new contributions from an international panel of younger scholars and established researchers With a wealth of up-to-date bibliographic references and extensive coverage of the tourism-related literature, The Wiley Blackwell Companion to Tourism, Second Edition, is required reading for undergraduate students, postgraduate researchers, lecturers, and academic scholars in tourism studies, tourism management, tourism geography, tourism theory, sociology, urban studies, and globalization, as well as professionals working in tourism and hospitality management worldwide.

Provides a single reference that integrates community planning, business planning and tourism planning, from a global and Australian perspectives. It's an important text for the many courses that incorporate aspects of community tourism into their business, tourism, social science, and art programs. Beeton from La Trobe.

The recent surge in positive psychology has tremendous potential to augment current tourism study. This book examines the linkages between tourists, tourism and positive psychology and will interest those who study and practise tourism as well as scholars in a range of disciplines such as psychology, business and sociology.

CD-ROM contains files that correspond to each chapter of the book. These files include keywords with definitions, related websites, review questions and slides that highlight the key points.