The best selling definitive book or restaurant server sales and service techniques with easy to read style. Great source of tool, tips and techniques to increase sales, improve morale and guest satisfaction for both managers and servers alike.

Leon Wolff tells the full story, revealing how and why the U.S. went from aiding Filipino independence to forcefully annexing the islands for themselves.

A book compiled of anecdotes from other collections, arranged under the name of the person they're about.

Born in Derry/Londonderry in 1971, Fergal is the proud father of three children, Michaela, Laya and Josh and has been involved in Youth Work full-time since leaving school in May 1987. In that time he has worked for a vast array of organisations across both statutory and voluntary sectors in diverse areas such as Youth Information, Education Welfare, Volunteering, Peace & Reconciliation, Conflict Management & Resolution, Community Relations, Mentoring, Street Work, Research, Participation and Rural Work. He was also a member of the Youth Council for Northern Ireland between 2000 and 2003. Fergal is also a freelance trainer and has worked freelance for a number of organisations including Co-Operation North/ Ireland, The Warrington Project, NUS/USI, Leargas, Anna Lindh Foundation, Viennese Association of Youth Clubs and ELT in Austria, Klick e.V. in Germany and YouthArt in Turkey. He has co-ordinated, hosted, facilitated, and/or participated in more than 80 international programmes since 1998 working with partner organisations in more than 30 countries. He is a registered trainer with SALTO - www.salto.org/fergalbarr Educated at St. Patricks Boys Primary School and St. Brigid's College in Derry Fergal also attended the University of Ulster at Jordanstown and Coleraine where he gained Diplomas in Youth Work and Management and a Masters in Education. In his spare time Fergal is a (sometimes suffering) life-long Liverpool supporter and interests include football, music, travel, video-production and sarcasm! His claims to fame include undertaking a solo-fundraising walk (almost) the length of Ireland in 1988, making legal history in Northern Ireland in 2001 by single-handedly changing Employment Law at an Industrial Tribunal and looking like comedian Harry Hill! Fergal's first book, The Things People Say, Political Quotations from the Northern Ireland Peace Process (published in 2008) is available from http://www.trafford.com/07-2815. ISBN 1-4251-6179-0

Audisee® eBooks with Audio combine professional narration and sentence highlighting for an engaging read aloud experience! Little brown bats do us a big favor. They eat huge numbers of insects! That helps limit the spread of diseases and the damage that insects do to farm crops. But in recent years, large populations of little brown bats have been dying off each winter. Is a virus killing them? Could climate change or pesticides be the cause? Or is it something else? Follow a team of dedicated scientists working to save the little brown bats in this real-life science mystery.

Welcome to The Little Brown Book of Corporate Advancement! Packed with tips and tricks the person in the next cubicle doesn't know, this is your guide to getting that corner office! Learn how to get ahead without revealing yourself to your colleagues as a grasping little toad. Take a frank look at what the employee handbook won't tell you. Covers getting that job, analyzing the competition (tattletales, eager beavers, etc.), dissecting those bosses (the ogre, the good parent, the pal, etc.), dealing with gatekeepers (IT guy, the lifer, etc.), business books, vocabulary, travel tips, office sports, etiquette, on-the-job partying, ethics, exit interviews, and much, much more!