Lippincott Williams & Wilkins' Administrative Medical Assisting, Second Edition teaches students the theory and skills to become effective medical office assistants. The text and ancillary resources address all the required administrative competencies for CAAHEP and ABHES program accreditation. The book includes critical thinking questions and is written for maximum readability, with a full-color layout, over 100 illustrations, and boxes to highlight key points. A bound-in CD-ROM and a companion Website include CMA/RMA exam preparation questions, an English-to-Spanish audio glossary, a clinical simulation, administrative skill video clips, competency evaluation forms, and worksheets for practice. A Skills DVD with demonstrations of the most important medical assisting skills is available separately. An Instructor's Resource CD-ROM and online instructor resources will be available gratis upon adoption of the text.

Designed to ensure that every medical assisting graduate can quickly trade a cap and gown for a set of scrubs, Lippincott Williams & Wilkins' Administrative Medical Assisting, 4e is more than just a textbook--it's an engaging, dynamic suite of learning resources designed to train medical assisting students in the administrative skills they'll need in today's rapidly changing health care environment. Other exciting changes in the Fourth Edition include a full chapter on Emergency Preparedness, new in-book role playing activities, and an expanded array of online resources.

This text is designed to meet the needs of students in medical assisting who are studying the administrative portion of the curriculum, as well as students in transcription, coding, and related programs. This competency-based textbook provides a wealth of guidance for administrative skills. The text covers the "front office" topics: scheduling, billing, coding, bookkeeping, office management, and insurance issues. Helpful pedagogy, including Key Terms, a Glossary, and Critical Thinking Challenges familiarize students with the material and help with problem-solving. The ancillary package includes an Instructor’s Resource Kit with an Instructor’s Manual and Resource CD-ROM, as well as a student study guide. Visit http://connection.LWW.com/go/molleadmin for more information.

Designed to accompany Administrative Medical Assisting, Fifth Edition, this Workbook is part of a complete learning package, consisting of a textbook with practice CD-ROM, an on-line companion, and instructor support materials including an Instructor's Manual and Electronic Classroom Manager on CD-ROM. The learning package is designed for medical office administration students and professionals and emphasizes the customer service function of the medical office practice. The content is thoroughly updated to reflect changes in telecommunications, computer technology, managed care, and compliance issues. Each chapter integrates critical thinking and assessment of textbook objectives. In addition, each chapter consists of: objectives, areas of competence (CMA and RMA), abbreviation and spelling review lesson, review questions (fill-in, multiple choice, and matching), critical thinking exercises, performance exercises based on textbook objectives, and computer assignment integrating exercises from the CD-ROM in the textbook.

"Master your course with the practice and hands-on-activities that will help you get ready for the medical office. In this new edition of Study Guide for Lippincott Williams & Wilkins' Administrative Medical Assisting, the exercises and activities align with the most current Medical Assisting Education Review Board (MAERB) of the American Association of Medical Assistants (AAMA) cirriculum standards."--

Designed to accompany Lippincott Williams and Wilkins' Administrative Medical Assisting, this student study guide includes skills performance evaluation forms; chapter outlines and learning objectives; matching, multiple-choice, and critical thinking exercises; patient teaching exercises; and learning self-assessment exercises.

In this new edition of Study Guide for Lippincott Williams & Wilkins' Administrative Medical Assisting, the exercises and activities have been aligned with the most current (2008) Medical Assisting Education Review Board (MAERB) of the American Association of Medical Assistants (AAMA) curriculum standards. Program directors, instructors, and students will know which activities in this Study Guide support comprehension of knowledge from textbook (cognitive domain), which support the practice and skills needed to become a competent entry-level medical assistant (psychomotor domain), and which exercises encourage critical thinking and professional behaviors in the medical office (affective domain).