Give distance education students the library access they need to succeed! This important collection explores various approaches librarians have taken in their efforts to provide library services for distance education business students and discusses the problems they have encountered. It also examines the standards and guidelines that have been developed to measure these services and includes case studies from various types of institutions with an emphasis on collaboration with faculty. Library Services for Business Students in Distance Education: Issues and Trends examines: the issues facing libraries integrating the changes necessary for distance education copyright in relation to making materials available electronically the need for cataloging Web pages how librarians can ensure that distance educators understand the library¿s role the services that CMU librarians have developed to support distance learning business courses how librarians at Pace University fine-tuned their methods of collaboration with faculty and students in an off-campus MBA program how librarians at Royal Roads University helped to integrate information literacy into the syllabus ways to use videoconferencing technology to teach library research to business students how Drexel University¿s Lebow College of Business revamped its journal collection to meet the needs of distance learners and much, much more!

This important collection explores various approaches librarians have taken in their efforts to provide library services for distance education business students, and discusses the problems they have encountered. It also examines the standards and guidelines that have been developed to measure these services and includes case studies from various types of institutions with an emphasis on collaboration with faculty.

The study examines how academic libraries are serving their institution’s distance and blended learning programs, including the impact of the rapid development of MOOCs and the increasing use of lecture capture in online courses. The study looks at staffing, budgets, salaries and other nuts and bolts aspects of college library programs to serve distance learners. It also probes how librarians communicate with distance learners – through online information literacy courses, online tutorials, instant messaging and a strong presence on course management systems, among many other ways. The study offers hard data on the percentage of distance learning librarians that archive and use lecture capture materials, their spending on licensed films and other intellectual property for distance learners, and the ways that librarians track contacts with distance learning students and much more.

As learning increasingly takes place at a distance, academic institutions - including libraries - must adapt to meet changing demands on their services. This volume examines some of the options, and provides two personal perspectives on the changes

In their efforts to provide distance learners with the most effective services possible, librarians and information specialists are working more and more with faculty in academic departments, IT departments, and other librarians at cooperating institutions. Improving Internet Reference Services to Distance Learners chronicles how those efforts have seen librarians become actively involved in online course management and delivery systems, particularly Blackboard, Desire2Learn, and WebCT, or by “embedding” themselves into the online course structure to better learn where students need assistance. This invaluable resource also examines how librarians use Internet resources to support professional and continuing education and to establish university-wide information and referral services to provide quality service to distance learners. Improving Internet Reference Services to Distance Learners encourages librarians to think more broadly about working with “outside” individuals when designing and providing reference and other services to nontraditional users. The book examines why it’s best to consider user needs, funding, staff management, and collaboration development when planning Internet reference services, how to develop and implement a required, credit-bearing online information literacy course, and how to apply effective marketing techniques from the business world to increase awareness of reference support services available to distance learners. It also offers a look at the Walden University Library at Indiana University-Bloomington, which “houses” no print collection—only online databases—and includes case studies that document the design and development of Internet reference services for the University of Illinois’ Fire Service Institute, and the efforts to provide support for doctor of pharmacy students at the University of Wisconsin-Madison in their final year of study. Improving Internet Reference Services to Distance Learners provides practical information on: monitoring online discussion threads devoted to library research Web-based interactive tutorials integrating library services in support of coursework integrating library services into online courses offering, promoting, and providing instruction to public users, as well as local and distance students developing a web site that centralizes information about library services and resources the potential of the academic library to be the central provider of information and referral services for an entire university Improving Internet Reference Services to Distance Learners is an invaluable resource for librarians working in academic, school, special, and public settings, and for library science faculty and students.

Make separate library services for distance learners a thing of the past Internet Reference Support for Distance Learners takes a comprehensive look at efforts by librarians and information specialists to provide distance learners with effective services that match those already available on campus. With the development of the World Wide Web and the evolution of Web-based services, reference librarians are adding a human element to the virtual library, blurring the difference between distance learners and traditional users. This unique book examines how they deal with a wide range of related topics, including standards and guidelines, copyright issues, streaming media, and chat and digital references, and presents a historical overview of how reference and instructional services have been delivered to distance users—before and after the creation of the Internet. Internet Reference Support for Distance Learners reveals that librarians do not make a sharp distinction between reference and instruction within the context of distance learning, and that there is no clear boundary between “true” distance learners and more traditional students who might use services designed for nontraditional users. Online capabilities have allowed reference librarians to approximate services advocated by published guidelines and standards, including the ACRL Distance Learning Section’s Guidelines for Distance Learning Library Services, to provide a framework for librarians to plan services for off-campus students. Internet Reference Support for Distance Learners provides practical information on: how librarians can “keep IT simple” when designing methods to access reference support why library Web sites are vital sources of communication between the distance learning student and the reference-based instructional component how to set up a university chat service, including software selection, staff training and assessment how to provide students services beyond traditional provision of resources, including advising, enrollment, and payment of fees how to create an online assistance site that incorporates online versions of traditional print handouts, FAQs, subject guides, course-specific guides, learning modules, and instructional videos in one central location how to work with faculty to create online support for students in Blackboard courses the pros and cons of using open-source software how to create an online library assistance site how to create online information literacy course to teach independent research skills to remote students how to avoid copyright infringement and how to educate library personnel about copyright law how to use Camtasia Studio, a screen capture program to create audio and video for online presentations Internet Reference Support for Distance Learners is an invaluable resource for librarians working in academic, school, special, and public settings, and for library science faculty and students.