"The third edition of the Franchise Law Compliance Manual continues the tradition of providing a "practical, comprehensive guide to establishing and maintaining a successful corporate compliance program.""--

Reform of legal aid has given greater urgency to the need to apply for and achieve a franchise. This kit provides an easily accessible tool to work through to both understand and implement the changes that are necessary to achieve the standard. For those already in the process of an application, the work is available in separate sections to allow the purchase of the volume most pertinent to the stage facing the firm. Each volume makes full reference to the Legal Aid Board requirements and the update ensures that where these requirements have changed, the main volumes are brought up to date with current Board specifications. Law Society Practice Management Standards are also referred to throughout. Full of checklists, useful appendices containing explanatory examples and reference material, each volume will help your firm or organisation: identify areas of compliance; design and implement procedures to change areas of non-compliance; document these procedures toward the all-important Office Manual (covered extensively in Volume 4); address management issues that result from the franchise, but are not essential to an application.

This kit aims to help readers understand the requirements and changes in Legal Aid franchising. Each volume makes reference to the Legal Aid Board requirements. Law Society Practice Management Standards are also referred to throughout.

The first step that any practice must undertake when applying for a legal aid franchise is to compile an office manual. This should document the firm's procedures on a whole range of practice matters, from client care to personnel training, and must comply with all the requirements of the franchising specification.