The Department for Work and Pensions (DWP) provides services to some 28 million people. Despite the development of new technology, printed materials, in particular leaflets, play an important role in ensuring that customers are informed of services and entitlements. This NAO report examines how effectively the DWP manages the provision of accurate information in its leaflets issued to customers, as well as communicating clearly and effectively about benefits and services. It focuses on how the DWP manages the risks associated with producing and issuing inaccurate leaflets; whether it can ensure that the information in leaflets is accurate and accessible; and whether leaflets are easily available for customers. Findings include that although the DWP has made progress in improving the design of some leaflets, it could go further to make them easier for the public to understand and get hold of, as well as improving checks on the accuracy of leaflets and its supply and printing arrangements so that the most recent versions are widely available.

If you are a web developer working with geospatial concepts and mapping APIs, and you want to learn Leaflet to create mapping solutions, this book is for you. You need to have a basic knowledge of working with JavaScript and performing web application development.

Cook up dynamic web maps using the recipes in the Leaflet Cookbook. Leaflet Cookbook will guide you in getting started with Leaflet, the leading open-source JavaScript library for creating interactive maps. You'll move swiftly along from the basics to creating interesting and dynamic web maps. Even if you aren't an HTML/CSS wizard, this book will get you up to speed in creating dynamic and sophisticated web maps. With sample code and complete examples, you'll find it easy to create your own maps in no time. A download package containing all the code and data used in the book is available so you can follow along as well as use the code as a starting point for your own web maps.

The supporting Teacher Resource Books offer practical advice on organising and using the course and privide a comprehensive range of further teaching ideas that cover all links with the NLS.