New Leadership for Today’s Health Care Professionals: Cases and Concepts, Second Edition explores various components of the health care system and how leaders should respond in these arenas. The Second Edition is a thorough revision that offers a comprehensive view of the leadership competencies necessary to be successful in today’s healthcare industry. Each chapter is written by a leader in the healthcare industry under the guidance of the editors who have many years’ experience in academia.

This timely book serves as an overview of the challenges in global health leadership from multiple perspectives, bringing together an interdisciplinary group of academics, researchers, and leaders from around the world who are conducting innovative and high-quality research in the field of global health (GH). The book helps illustrate theoretical and conceptual ideas of leadership using recent examples of GH challenges from the Asia-Pacific region. Leadership is an important element of education and training in GH. Leadership can be demonstrated by many sectors, including local and national government, intergovernmental and non-governmental organizations, multilateral organizations, civil society, and private individuals and corporations. The cases included in this book provide an analysis of the major components to successful efforts in GH, including cooperation, cultural competency, vision, and community ownership. Given that GH practice is typically conducted in team settings with members from various backgrounds, this book provides students, faculty, and professionals in public health and related fields with an opportunity to examine multiple examples of leadership in different contexts. Readers learn how leaders have overcome challenges faced in the operationalization of complex health interventions, foreign policy, and working with key stakeholders and organizations. This book aims to help students to: Identify key trends and issues working in GH contexts; Analyze situations in GH and explain the ways public health, health care, and other organizations can work together or individually to affect the health of a community; Recognize the ways that diversity influences policies, programs, services, and the health of a community; Support diverse perspectives in developing, implementing, and evaluating policies, programs, and services that affect the health of a community; Identify characteristics of GH leaders; Learn about ways to identify and measure success in leadership; and Understand the challenges and barriers faced in GH programs and how to overcome those.

Mayo Clinic Strategies to Reduce Burnout: 12 Actions to Create the Ideal Workplace tells the story of the evolving journey of those in the medical profession. It dwells not on the story of burnout, distress, compassion fatigue, moral injury, and cognitive dissonance but rather on a narrative of hope for professional fulfillment, well-being, joy, and camaraderie. Achieving this aim requires health care professionals and administrative leaders working together to create the ideal workplace-through nurturing positivity and pushing negativity aside. The ultimate aspiration is esprit de corps-the common spirit existing in members of a group that inspires enthusiasm, devotion, loyalty, camaraderie, engagement, and strong regard for the welfare of the team and of common interests and responsibilities. Mayo Clinic Strategies to Reduce Burnout: 12 Actions to Create the Ideal Workplace provides a road map for you to create esprit de corps for your team and organization. The map is paved with information about reliable, patient-centered, and thoughtful systems embedded within psychologically safe and just cultures. The authors drew on their extensive research on the well-being of health care professionals; from their experience in quality, department operations, leadership and organization development, management, safe havens, and care teams; and from their roles as president, chief wellness officer, chief quality officer, chair, principal investigator, senior fellow, and board director.

THE #1 NEW YORK TIMES AND WALL STREET JOURNAL BESTSELLER! “Like any business, a hospital must be true to its core values in order to succeed. ‘Trickle-down values’ start at the top with the best leadership, so that all the stakeholders understand and carry out the institution’s mission. That is the gift that David F einberg has brought to U CLA. I am in awe of his management skills.” —Lynda Resnick, owner of Pom Wonderful, Fiji Water, Teleflora, and Wonderful Pistachios “With clear purpose, unwavering principles, and steadfast leadership, the people at UCLA have established a new bar, a compelling promise, for what healthcare can and should be.” —David M. Lawrence, M.D., former CEO, Kaiser Permanente “An absorbing and educational account of a large institution’s astonishing transformation. The strong, courageous, and focused leadership of David Feinberg and his outstanding team is evident on every page. A tremendous lesson for all large enterprises.” —William E. Simon, Jr., cochairman, William E. Simon & Sons “Most leadership authors describe how to apply common-sense principles. Michelli is a notable exception. He artfully describes the compelling, uncommon leadership practices that transformed UCLA Health System. The resulting lessons are plentiful and powerful for today’s business leader.” —Lee J. Colan, Ph.D., author of Sticking to It: The Art of Adherence About the Book: Joseph Michelli, author of The Starbucks Experience and The New Gold Standard, is among the world’s top authorities on the principles of creating an organizational culture dedicated to service excellence. In these bestselling books, he examines how leading service companies dominate their respective industries with innovative customerexperience strategies. Now, Michelli turns his attention to one of the most complex, controversial, and critical industries—healthcare. In Prescription for Excellence, Michelli provides an inside look at an organization that has become the envy of its industry—and explains how you can dominate your own industry by using the same approach. UCLA Health System is revered worldwide for its top-tier patient/customer care. Great physicians, nurses, researchers, and staff are only part of the equation; UCLA’s overall success is a result of organization-wide collaboration that is driven by leaders with a shared vision of unyielding excellence. Michelli breaks down UCLA’s approach into five simple principles: Commit to Care Leave No Room for Error Make the Best Better Create the Future Service Serves Us From administrative offices to operating rooms to research centers, continued adherence to these five principles has guided UCLA to financial strength, social significance, and sustainability. The best part is that these principles translate to any industry, so you, too, can achieve similar goals. Michelli gives you the tools to adapt UCLA’s ideas, systems, and leadership principles into your own best practices. Whether it is a healthcare organization, a financial institution, or a neighborhood hair salon, good business begins and ends with customer connection. When all workers in an organization focus on providing quality care for those they serve, success inevitably follows. Business is always personal; UCLA’s leadership ensures that this simple truth drives every UCLA employee, every day. Apply the lessons Michelli spells out in Prescription for Excellence to create a system that ensures that your people take business personally, day in and day out.

Offering an engaging exploration of evidence-based practices from an array of leaders in different settings, this practical and thoughtful book demonstrates that you can embrace humility and still be excellent at your job.--

Sharpen your instructional leadership skills and guide your school toward equity and excellence for all. Just think about how great schools could be if every instructional leader exercised their influence to create change—maximizing the efforts of others and mobilizing those efforts to work toward a shared goal. How Leadership Works: A Playbook for Instructional Leaders walks educators through the processes of clarifying, articulating, and actualizing instructional leadership goals with the aim of delivering on the promise of equity and excellence for all. Grounded in Visible Learning® research, the exercises in this easy-to-use playbook illuminate the essential mindframes necessary for effective instructional leadership and prompt veteran, new, and aspiring educators to identify challenges and determine next steps. It includes: Ten essential mindframes for leaders, together with the leadership practices that illustrate each mindframe in action Teaching practices, such as teacher clarity or student engagement in learning, that support teachers in delivering quality instruction, along with tools to document the impact of those practices on learning Strategies for leading learning, including establishing school culture, utilizing feedback, and supporting professional learning communities as a pathway to building collective teacher efficacy. Tools for applying the principles of change, conducting an initiative inventory, and implementing and de-implementing initiatives Exercise-by-exercise, educators and front office staff will deepen their knowledge, frame their priorities and practices, and gain new tools for supporting the instructional focus and initiatives designed to support learning at your school.

Moving Leadership Standards Into Everyday Work: Descriptions of Practice enhances the usefulness of the California Professional Standards for Education Leaders (CPSEL) by illustrating key knowledge and actions reflected in leadership that supports all students to learn and thrive.