Abstract: "This paper investigates the possibilit[i]es of supporting user interface design and evaluation by means of a knowledge-based critiquing approach. We describe a prototype system called KRI that was developed in order to investigate the feasibility of a critiquing approach and to point to potential problems. The rest of the paper is concerned with a possible way of integrating a knowledge-based critiquing module with a conventional User Interface Management System (UIMS). We recognize the need for support as well in the design phase as in evaluating the runtime log, and discuss requirements on the user interface representation of the UIMS when a design and evaluation support module is considered, and finally evaluate a particular representation language (the User Interface Language of Digital's XUI Toolkit) from this point of view."

The results were encouraging and also demonstrated that the level of user interface representation is crucial for the quality of the evaluation. I propose an architecture where this kind of knowledge-based support is integrated with a UIMS and argue that the requirements on a high-level user interface representation can be relaxed if the system also analyses data from empirical tests of the user interface prototype."

User Interface Design and Evaluation provides an overview of the user-centered design field. It illustrates the benefits of a user-centered approach to the design of software, computer systems, and websites. The book provides clear and practical discussions of requirements gathering, developing interaction design from user requirements, and user interface evaluation. The book's coverage includes established HCI topics—for example, visibility, affordance, feedback, metaphors, mental models, and the like—combined with practical guidelines for contemporary designs and current trends, which makes for a winning combination. It provides a clear presentation of ideas, illustrations of concepts, using real-world applications. This book will help readers develop all the skills necessary for iterative user-centered design, and provides a firm foundation for user interface design and evaluation on which to build. It is ideal for seasoned professionals in user interface design and usability engineering (looking for new tools with which to expand their knowledge); new people who enter the HCI field with no prior educational experience; and software developers, web application developers, and information appliance designers who need to know more about interaction design and evaluation. Co-published by the Open University, UK. Covers the design of graphical user interfaces, web sites, and interfaces for embedded systems. Full color production, with activities, projects, hundreds of illustrations, and industrial applications.

A companion to the author's User Interface Evaluation, this book details a systematic and comprehensive methodology to measure and evaluate new or existing human-computer interfaces. The text will serve both as a reference source, and as a supplement to its sister volume.

Solidly founded on 25 years of research and teaching, the author integrates the salient features of the subdisciplines of computer science into a comprehensive conceptual framework for the design of human-computer interfaces. He combines definitions, models, taxonomies, structures, and techniques with extensive references and citations to provide professors and students of all levels with a text and practical reference.