Lasting success is not a happy accident. It requires a proven framework coupled with replicable techniques to achieve true business integration, excellence, and accountability. Journey to Excellence teaches leaders how to implement and leverage five key principles to achieve immediate and ongoing success: 1. Be a master of (cultural) change Making positive and lasting organizational change begins with an in-depth cultural assessment and culminates in a restatement of your organization's most deeply held values that will revitalize your efforts and inspire change. Journey to Excellence teaches you how to support a culture that embraces innovation, empowers members to act, and rewards true quality. 2. Expand your definition of excellence What does excellence mean to you? How do you translate this definition into workable techniques and processes to maximize organizational effectiveness? We all want to be great at what we do. How you go about this, however, is the key to true results. Journey to Excellence can help your organization uncover the right approach to attain lasting success. 3. Integrate for maximum leverage Where is your organization vulnerable to market factors outside of your immediate control? Journey to Excellence teaches you how to identify and alter your organizational structure to protect yourself from market fluctuations, provide maximum return on investment, and ensure long-term viability and stability. 4. Measure the right things (and act on the results!) Gathering information is only half the battle. What you measure and how you analyze the data determines the value of your efforts. Journey to Excellence will help you understand how to implement benchmark-driven innovation so that you exceed your goals and objectives consistently and effectively. 5. Become a "best place to work" Leadership through service is the key to achieving never-before imagined transformation. Journey to Excellence shows you how to enhance attraction and retention, strengthen loyalty, improve productivity, increase employee satisfaction, and achieve results that positively impact your bottom-line. Creating a sustainable, customer-focused, and profitable business requires hard work and a systematic approach to process management. Journey to Excellence teaches you how to apply a proven framework to your own organization to attain a new level of success and fulfillment. A special note for readers in health care management: Beyond implementing a proven and effective organizational framework that supports breakthrough quality, Journey to Excellence provides special insight on the power of physician partnerships, sharing the secrets behind Javon Bea's revolutionary W2 Physician Partnership Model. Today's health care climate presents special challenges for physician networks. Financial success is elusive and keeping physician staff members happy can seem like a daunting task. Reimbursement is declining and practice costs are rising. Physicians and hospitals find themselves increasingly competing for ancillary revenue and outpatient procedures. By defining a new approach to physician compensation, hospitals, health systems, and physician groups can reinvent themselves and achieve long-term financial and cultural success that supports the goals of all stakeholders in an innovative manner. The W2 Physician Partnership Model (WPPM) is a tailor-made model of tiered compensation based on productivity that effectively aligns hospital, health system, and physician interests, establishing a foundation for a cooperative culture to improve patient quality. The WPPM is truly unique in that it combines the best of private practice, which leverages individual motivatio

An insider's look at corporate culture at one of Fortune’s Top 100 Best Companies to Work for in America A business can purchase, imitate, or replicate most of its elements, but when a business places its competitive advantage with its people, it can become the market leader. The Baptist Health Care Journey to Excellence illustrates how Baptist Health Care went from a customer satisfaction rating of less than 20 percent to being consistently ranked in the 99 percent range. Written by the man who made it happen, this book sets benchmarks and best practices for organizations to measure themselves against by creating a service-centered culture that cares first and foremost about customer satisfaction. "This crystal-clear book offers to any who will listen invaluable, detailed guidance on how and why to move toward a true culture of excellence in hospital care. It isn't easy, but, as their results show, it's a journey well worth taking." —Donald M. Berwick, MD, president and CEO, Institute for Healthcare Improvement The Baptist Health Care Journey to Excellence presents tested principles and best practices to help improve your corporate culture and customer satisfaction, which will lead to loyalty, stability, sustained productivity, and profitability in your own organization. Order your copy today!

Destined to be a best seller, Journey to Excellence, introduces you to a powerful experience that can help you find the right questions which will lead you to the answers right for you. Learn about E4 as a life-improvement process for achieving excellence in all aspects of your daily life.

They are the dreams that give long summer days shape, a childhood direction and a sport its lifeblood. From Jack Nicklaus to Tiger Woods, from Nancy Lopez to Paula Creamer, golf has been sustained by the youthful imaginations of those who have fallen in love with the sense of power and control that comes from a solidly struck shot. It makes them want to do it again and again and again, until the sun finally sets. And then they're back the next morning feeding their newfound passion. Journey to Excellence: The Young Golfer's Complete Guide to Achievement and Personal Growth is designed to help aspiring young golfers maximize their potential, on and off the course. Based on the insights of one of the world's hottest up-and-coming golf instructors Henry BruntonCanada's National Men's Team coach, the first Canadian recognized by GOLF Magazine as one of the game's Top 100 Teachers and a widely-acknowledged expert in developing elite playersJourney to Excellence provides a detailed, step-by-step path by which those who have the will can find the way to reach their goals.

Professors Newell and Peterkin deal thoroughly with fundamental grammar skills often overlooked in legal writing textbooks. The chapters in this text cover everything that students should learn in legal writing from spotting issues, to finding and interpreting the law, to writing either an objective or persuasive document for their client or the court. Each chapter provides exhaustive treatment of the topic. The text also provides useful examples and exercises for the reader to test his or her understanding of the topic. The Journey to Excellence in Legal Writing not only contains a thorough explication of legal writing for first-year law students. Upper-level students, practitioners, and judges will also benefit from the instruction contained in these pages. Therefore, this book is the perfect tool for all who wish to learn and improve their legal writing skills.