Brussels's idea of a "wider Europe" implies that Europeanisation is not limited to EU member states. The EU can, so it claims, also exert impact beyond its borders. One of the channels of external EU influence is cooperation between Europarties and parties outside the Union. Through mutual visits and joint activities, non-EU parties become internationally socialised, i.e., are exposed to the Europarties' norms as well as values, and experience the rules as well as practices that shape European party-building. What are the incentives for Europarties and non-EU parties to cooperate with each other? What kind of, and how much, impact did cooperation have on party development in post-Soviet Georgia, Moldova, and Ukraine? Based on eighty interviews with party officials, international donors and academics, Maria Shagina outlines the set of motivations that trigger cooperation between Europarties and non-EU parties, analyses the impact of cooperation on party ideology, organisational structure, and inter-party behaviour in Georgia, Moldova, and Ukraine, and explores the implications of this cooperation on the standardisation, consolidation, and democratisation of the non-EU party systems. Her findings shed light on how prestige and domestic factors impede the penetration of EU norms and values in the non-EU party structures, and point to the failures of Europarties to adequately address problems of party-development in Eastern Europe. The book reveals the ways in which cooperation with Europarties has paradoxically contributed to the ossification of the status quo and impaired the development as well as the consolidation of democracy in the three Eastern Partnership states.

Members Only addresses how exclusive private clubs maintain and perpetuate class-based privilege and racial/ethnic and religious segregation, and how such patterns of social exclusion heighten social inequality. Members Only continues Kendall's study of the upper classes, whic...

Stop searching for purpose. Build it. We're living through a crisis of purpose. Surveys indicate that people are feeling less connected to the meaning of their work, asking, "How do I find my purpose?" That's the wrong question. You don't find your purpose—you build it. The HBR Guide to Crafting Your Purpose debunks three common myths about purpose: that purpose is found, that you have only one, and that it stays the same over time. Packed with stories, tips, and activities, this book teaches you how to cultivate more meaning in your life and work and endow everything you do with purpose. You'll learn how to: Find the reason behind your work Identify what makes you feel happy and fulfilled Use job crafting to transform your role Build positive, fulfilling relationships Connect your work to service Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

Provides an overview of the big issues in the business world today, with firsthand accounts from young leaders tasked with tackling these issues head on.

What is the amazement revolution? It is the culture that can drive any organisation -- from one employee to tens of thousands -- to focus completely on delivering an amazing customer-service experience. In this sequel to the Wall Street Journal best-selling book "The Cult of the Customer", Shep Hyken shares seven powerful strategies that any organisation can implement to create greater customer and employee loyalty. In a tough, competitive, and price-sensitive economy, customer service is one of the most essential tools to separate your business from the competition. These strategies work, as evidenced by the more than seventy case studies and examples that Hyken shares throughout the book. These examples provide dozens of lessons that can and should be implemented immediately. Corporate and industry clients from all over the world have tapped into the expertise of Shep Hyken. His client list is a who's who in the business world. As an author and speaker, Hyken is known for his simple and direct strategies that help his clients build successful, customer-focused organisations.