Broken Promises is the third book in a trilogy spanning 18 years. Bruce Kushnick, author, senior telecom analyst and industry insider, lays out, in all of the gory details, how America paid over $400 billion to be the first fully fiber optic-based nation yet ended up 27th in the world for high-speed Internet (40th in upload speeds). But this is only a part of this story. With over four million people filing with the FCC to 'Free the Net', one thing is abundantly clear -- customers know something is terribly wrong. Every time you pay your bills you notice that the price of your services keeps going up, you don't have a serious choice for Internet (ISP), broadband or cable service, much less competitors fighting for your business, or maybe you can't even get very fast broadband service. Worse, over the last few years, America's ISPs and cable companies have been rated "the most hated companies in America". While Net Neutrality concerns (detailed in Broken Promises) are important, the actions are only a first step and will most likely be tied up in court for the next few years. More importantly, it does not resolve most of the customer issues and there is nothing else on the horizon that will fix what's broken. Broken Promises documents the massive overcharging and failure to properly upgrade the networks, the deceptive billing practices, the harms caused from a lack of competition, the gaming and manipulating of the regulatory system, from the states to the FCC, and exposes the companies' primary strategy: How much can we get away with? There has been little, if any, regard for the customers they serve.--From http://newnetworks.com/bookbrokenpromises/ --(viewed on June 12, 2015).

This report presents findings of a workshop featuring representatives of Internet Service Providers and others with access to data and insights about how the Internet performed on and immediately after the September 11 attacks. People who design and operate networks were asked to share data and their own preliminary analyses among participants in a closed workshop. They and networking researchers evaluated these inputs to synthesize lessons learned and derive suggestions for improvements in technology, procedures, and, as appropriate, policy.

Business intelligence--the acquisition, management, and utilization of information--is crucial in the global marketplace of the 21st century. This savvy handbook explains how even the smallest firm can use inexpensive Web resources to create an Internet Business Intelligence System (IBIS) that rivals the multimillion-dollar systems of Fortune 500 companies. IBIS tracks competitors, explore markets, and evaluates opportunities and risks. It can also be used to launch a business, find customers, test new products, and increase sales.

During the past several years, the world has entered the first phase of the Internet Revolution. Investors showed confidence and faith in the prospects of the Internet driven economy. In the US alone, some 30,000 dot com companies have sprung up to support electronic commerce with a wide variety of business models, technologies, and/or items or services to sell or even give away. Traditional businesses, so called brick and mortar, or offline, businesses, have started to respond to challenges by Internet based new competitors by augmenting their own businesses with Internet based, or online, businesses and/or filing lawsuits against them. The initial business to consumer orientation of electronic commerce is giving way to business to business commerce, with large corporations forming electronic exchanges or consortia to conduct commerce among members. Government, industry, and civic groups have started addressing social issues related to the Internet, such as taxation on electronic commerce, privacy, intellectual property rights, security, hacking, cyber crimes, digital divide, etc. Governments have started legitimizing electronic signatures and stepping up efforts to track down perpetrators of cyber crimes. The courts have started to wrestle with issues of privacy, intellectual property rights, crimes, and impediments to Internet driven economy.