If you watched Super Bowl LIII in 2019, you saw no fewer than 10 commercials featuring robots. They were eating hot dogs at baseball games and crashing down roadways, shiny heads glinting in the sun. But these aren't the robots that will take the most jobs. Software running in obscure data centers that no one will ever see will replace or transform the jobs of cubicle workers, coordinators, and even knowledge workers. This book tells you about them, what jobs they'll take and when, and what we can do about it. Interviews with everyday workers bring the unvarnished reality of advancing automation, with all its ragged edges, to life. An actionable future-of-work model can prepare businesses, governments, and individuals for a rapidly changing workplace.

TESTIMONIALS “One of the most important books of our times!” – Bernard Marr “An essential reading for anybody who cares about the future of work” – Arianna Huffington "This insightful and practical guidebook is instrumental for success in the Fourth Industrial Revolution” – Klaus Schwab, founder of the World Economic Forum “An insightful exploration of Intelligent Automation” – Dr. Kai-Fu Lee, Author of NYT Bestseller "AI Superpowers" “This field guide is essential reading” – Gartner “Masterful insight, this book is more relevant than ever” – HFS “This book needed to be written” – Forrester ABOUT THE BOOK This is the first book on Intelligent Automation (IA). Also called Hyperautomation, it is one of the most recent trends in the field of artificial intelligence. IA is a cutting-edge combination of methods and technologies, involving people, organizations, machine learning, low-code platforms, robotic process automation (RPA), and more. This book is for everyone – whether you are an experienced practitioner, new to the topic, or simply interested in what the future holds for enterprises, work, life, and society as a whole. Key content of the book: > What is Intelligent Automation (IA)? Why has the use of IA been expanding so rapidly? What are the benefits it unleashes for employees, companies, customers, and society? > How have leading organizations been able to harness the full potential of IA, at scale, and generate massive efficiency gains in the range of 20 to 60%? > How can IA save 10+ million lives per year, triple our global budget for education, eliminate hunger, help protect our planet, or increase the resilience of society to pandemics and crises? What you will get from this book: > Get the lessons learned from 100+ IA transformation successes (and failures) > Benefit from the largest publicly available library of 500+ IA use cases by industry and by business function > Gain access to insights garnered from 200+ IA industry experts Read more about this book: www.intelligentautomationbook.com and get it on Amazon: https://www.amazon.fr/dp/B08KFLY51Y WHY THIS BOOK? While many books have been published on AI, machine learning, or robotics, a comprehensive reference guidebook had never yet been written on the topic of IA. Also, it seemed essential to us to work towards establishing IA as a field, with its own frameworks, use cases, methods, and critical success factors. ABOUT THE AUTHORS Pascal Bornet is a recognized global expert, thought leader, and pioneer in the field of intelligent automation (IA). He founded and led the IA practices for Mckinsey & Company and Ernst & Young (EY), where he drove hundreds of IA transformations across industries. Bornet is a member of the Forbes Technology Council, and he was awarded Global Top Voice in Technology 2019. lan Barkin is Chief Strategy & Marketing Officer at SYKES. He is a globally recognized thought leader and veteran in the IA space. Barkin co-founded Symphony Ventures, a pure-play IA consulting company providing cutting-edge services across all sectors. In 2018, the company was acquired for US$69 million by SYKES, a NASDAQ-listed global leader. Dr. Jochen Wirtz is Vice-Dean MBA Programmes at the National University of Singapore Business School, and Professor of Marketing. He is a well-known and highly acclaimed author with more than 20 books published, including "Services Marketing - People, Technology, Strategy". His research has been published in over 100 academic journal articles, and he received over 40 awards.

A practical, deeply reported survival guide for the age of AI, written by the New York Times tech columnist who has introduced millions to the promise and pitfalls of artificial intelligence—now featuring a new afterword. “Artificial intelligence can be terrifying, but Kevin Roose provides a clear, compelling strategy for surviving the next wave of technology with our jobs—and souls—intact.”—Charles Duhigg, author of The Power of Habit It’s time to get real about AI. After decades of hype and sci-fi fantasies, AI—artificial intelligence—is leaping out of research labs and into the center of our lives. Millions of people now use tools like ChatGPT and DALL-E 2 to write essays, create art and finish coding projects. AI programs are already beating humans in fields like law, medicine and entertainment, and they’re getting better every day. But AI doesn’t just threaten our jobs. It shapes our entire human experience, steering our behavior and influencing our choices about which TV shows to watch, which clothes to buy, and which politicians to vote for. And while many experts argue about whether a robot apocalypse is near, one critical question has gone unanswered: In a world where AI is ascendant, how can humans survive and thrive? In Futureproof: 9 Rules for Surviving in the Age of AI, New York Times technology columnist Kevin Roose shares the secrets of people and organizations that have successfully navigated waves of technological change, and explains what skills are necessary to stay ahead of the curve today, with lessons like • Be surprising, social, and scarce • Resist machine drift • Leave handprints • Demote your devices • Treat AI like a chimp army Roose rejects the conventional wisdom that in order to compete with AI, we have to become more like robots ourselves—hyper-efficient, data-driven workhorses. Instead, he says, we should focus on being more human, and doing the kinds of creative, inspiring, and meaningful things even the most advanced algorithms can’t do.

Don’t let artificial intelligence and robots steal your job! Still Room for Humans is the only survival guide you need in order to stay employable in the future. This book will teach you how to: make yourself indispensable to your company, develop soft skills that robots and AI cannot match, collaborate with robots, retool your skills without going back to school. You will also learn which traditionally safe careers and entire industries will no longer be safe in the future because of artificial intelligence. The author details why the changes caused by disruptive technology will be far greater and take place far faster than in previous industrial revolutions. This book offers several ways to cope with the introduction of artificial intelligence and robotics to a company or organization as well as how to take advantage of the disruption likely to result from other new technologies including 3D printing, the Internet of Things, virtual reality, green technologies, Big Data, blockchain, and nanotechnology. Still Room for Humans spells out the types of jobs long associated with well-paying careers that should be avoided because they are most likely to be eliminated by artificial intelligence. It lists several new jobs that don’t exist yet but will be created shortly as new technologies become more prevalent. Schatt provides career planning information as well as specific advice for those readers already employed.

LOCUS AWARD FINALIST FOR BEST ANTHOLOGY Sixteen short stories from China's groundbreaking science fiction writers, edited and translated by award-winning author Ken Liu. In Hugo award-winner Liu Cixin's ‘Moonlight,’ a man is contacted by three future versions of himself, each trying to save their world from destruction. Hao Jingfang’s ‘The New Year Train’ sees 1,500 passengers go missing on a train that vanishes into space. In the title story by Tang Fei, a young girl is shown how the stars can reveal the future. In addition, three essays explore the history and rise of Chinese science fiction publishing, contemporary Chinese fandom, and how the growing interest in Chinese SF has impacted writers who had long laboured in obscurity. By turns dazzling, melancholy and thought-provoking, Broken Stars celebrates the vibrancy and diversity of SFF voices emerging from China. Stories include: “Goodnight, Melancholy” by Xia Jia “The Snow of Jinyang” by Zhang Ran “Broken Stars” by Tang Fei “Submarines” by Han Song “Salinger and the Koreans” by Han Song “Under a Dangling Sky” by Cheng Jingbo “What Has Passed Shall in Kinder Light Appear” by Baoshu “The New Year Train” by Hao Jingfang “The Robot Who Liked to Tell Tall Tales” by Fei Dao “Moonlight” by Liu Cixin “The Restaurant at the End of the Universe: Laba Porridge" by Anna Wu “The First Emperor’s Games” by Ma Boyong “Reflection” by Gu Shi “The Brain Box” by Regina Kanyu Wang “Coming of the Light” by Chen Qiufan “A History of Future Illnesses” by Chen Qiufan Essays: “A Brief Introduction to Chinese Science Fiction and Fandom,” by Regina Kanyu Wang, “A New Continent for China Scholars: Chinese Science Fiction Studies” by Mingwei Song “Science Fiction: Embarrassing No More” by Fei Dao For more Chinese SF in translation, check out Invisible Planets. At the Publisher's request, this title is being sold without Digital Rights Management Software (DRM) applied.

The invisible man is the unnamed narrator of this impassioned novel of black lives in 1940s America. Embittered by a country which treats him as a non-being he retreats to an underground cell.

An inspiring look at the hidden stars in every field who perform essential work without recognition In a culture where so many strive for praise and glory, what kind of person finds the greatest reward in anonymous work? Expanding from his acclaimed Atlantic article, "What Do Fact-Checkers and Anesthesiologists Have in Common?" David Zweig explores what we can all learn from a modest group he calls "Invisibles." Their careers require expertise, skill, and dedication, yet they receive little or no public credit. And that's just fine with them. Zweig met with a wide range of Invisibles to discover first hand what motivates them and how they define success and satisfaction. His fascinating subjects include: * a virtuoso cinematographer for major films. * the lead engineer on some of the world's tallest skyscrapers. * a high-end perfume maker. * an elite interpreter at the United Nations. Despite the diversity of their careers, Zweig found that all Invisibles embody the same core traits. And he shows why the rest of us might be more fulfilled if we followed their example.