TRB’s second Strategic Highway Research Program (SHRP 2) Report S2-L01-RR-2: Guide to Integrating Business Processes to Improve Travel Time Reliability explores various ways that transportation agencies could reengineer their day-to-day business practices to enhance traffic operations, address nonrecurring traffic congestion, and improve the reliability of travel times delivered to roadway system users.

"Addresses various ways that transportation agencies can reengineer their day-to-day business practices to enhance traffic operations, address nonrecurring traffic congestion, and improve the reliability of travel times delivered to roadway system users"--Foreword.

TRB's second Strategic Highway Research Program (SHRP 2) Reliability Project L34 has released a prepublication, non-edited version of a report titled E-tool for Business Processes to Improve Travel Time Reliability that explores an e-tool to assist transportation agencies when evaluating their processes to improve travel time reliability. The report details the functional requirements, software architecture, and content development for the e-tool. The e-tool's design was based on SHRP 2 Report S2-L01-RR-2: Guide to Integrating Business Processes to Improve Travel Time Reliability. It directly follows the seven step process outlined in the guide, as well as utilizes the case studies in S2-L01-RR-2.

This report from the second Strategic Highway Research Program (SHRP 2), which is administered by the Transportation Research Board of the National Academies, provides a “how-to” guide for technical staff to select and calculate the appropriate performance measures to support the development of key planning products, including long-range transportation plans, transportation programs, congestion management process, corridor planning, and operations planning.

This report from the second Strategic Highway Research Program (SHRP 2), which is administered by the Transportation Research Board of the National Academies, sets out requirements for travel time reliability within a performance-based planning process. The research includes an effort to determine the economic value of improvements in travel time reliability by applying options theory from the financial sector. The report includes two succinct tables that describe requirements for person and freight trips for reliable transport, as well as a forecast of the year 2030 under alternative assumptions that may influence travel time reliability.