Welcome to IM'97! We hope you had the opportunity to attend the Conference in beautiful San Diego. If that was the case, you will want to get back to these proceedings for further read ings and reflections. You'll find e-mail addresses of the main author of each paper, and you are surely encouraged to get in touch for further discussions. You can also take advantage of the CNOM (Committee on Network Operation and Management) web site where a virtual discus sion agora has been set up for IM'97 (URL: http://www.cselt.stet.it/CNOMWWWIIM97.html). At this site you will find a brief summary of discussions that took place in the various panels, and slides that accompanied some of the presentations--all courtesy of the participants. If you have not been to the Conference, leafing through these proceedings may give you food for thought. Hopefully, you will also be joining the virtual world on the web for discussions with authors and others who were at the Conference. At IM'97 the two worlds of computer networks and telecommunications systems came to gether, each proposing a view to management that stems from their own paradigms. Each world made clear the need for end-to-end management and, therefore, each one stepped into the oth er's field. We feel that there is no winner but a mutual enrichment. The time is ripe for integra tion and it is likely that the next Conference will bear its fruit.

Integrated network management plays a pivotal role in establishing and maintaining an efficient worldwide information infrastructure. This volume presents a state-of-the-art review of the latest worldwide research results covering this topic. The book contains the selected proceedings of the fourth International Symposium on Integrated Network Management, arranged by the International Federation for Information Processing and jointly sponsored by the IEEE. The Symposium was held in Santa Barbara, California, May 1995.

Welcome to 1M 2003, the eighth in a series of the premier international technical conference in this field. As IT management has become mission critical to the economies of the developed world, our technical program has grown in relevance, strength and quality. Over the next few years, leading IT organizations will gradually move from identifying infrastructure problems to providing business services via automated, intelligent management systems. To be successful, these future management systems must provide global scalability, for instance, to support Grid computing and large numbers of pervasive devices. In Grid environments, organizations can pool desktops and servers, dynamically creating a virtual environment with huge processing power, and new management challenges. As the number, type, and criticality of devices connected to the Internet grows, new innovative solutions are required to address this unprecedented scale and management complexity. The growing penetration of technologies, such as WLANs, introduces new management challenges, particularly for performance and security. Management systems must also support the management of business processes and their supporting technology infrastructure as integrated entities. They will need to significantly reduce the amount of adventitious, bootless data thrown at consoles, delivering instead a cogent view of the system state, while leaving the handling of lower level events to self-managed, multifarious systems and devices. There is a new emphasis on "autonomic" computing, building systems that can perform routine tasks without administrator intervention and take prescient actions to rapidly recover from potential software or hardware failures.

This volume of the Lecture Notes in Computer Science series contains all papers accepted for presentation at the 10th IFIP/IEEE International Workshop on Distributed Systems: Operations and Management (DSOM’99), which took place at the ETH Zürich in Switzerland and was hosted by the Computer Engineering and Networking Laboratory, TIK. DSOM’99 is the tenth workshop in a series of annual workshops, and Zürich is proud to host this 10th anniversary of the IEEE/IFIP workshop. DSOM’99 follows highly successful meetings, the most recent of which took place in Delaware, U.S.A. (DSOM'98), Sydney, Australia (DSOM'97), and L’Aquila, Italy (DSOM'96). DSOM workshops attempt to bring together researchers from the area of network and service management in both industry and academia to discuss recent advancements and to foster further growth in this ?eld. In contrast to the larger management symposia IM (In- grated Network Management) and NOMS (Network Operations and Management S- posium), DSOM workshops follow a single-track program, in order to stimulate interaction and active participation. The speci?c focus of DSOM’99 is “Active Technologies for Network and Service Management,” re?ecting the current developments in the ?eld of active and program- ble networks, and about half of the papers in this workshop fall within this category.

This book assesses the management and performance of networks in light of the rising popularity of collaborative approaches in public service delivery. It does so by examining the case of smoking-prevention networks in Switzerland. The book considers how network managers can be distinguished based on work-context related factors, and analyses how the interaction of these factors leads to either active or non-active network management within collaborative policy delivery arrangements. It also empirically investigates the effects that network management and other network-level and project-level factors have on the policy output performance of these networks. Adopting a multi-method approach combining a qualitative comparative analysis, case studies as well as Bayesian regressions, the book will appeal to academics and students of public policy, public administration, and public management. It will also be of use to practitioners responsible for the design and the management of policy delivery networks.

Welcome to IM'97! We hope you had the opportunity to attend the Conference in beautiful San Diego. If that was the case, you will want to get back to these proceedings for further read ings and reflections. You'll find e-mail addresses of the main author of each paper, and you are surely encouraged to get in touch for further discussions. You can also take advantage of the CNOM (Committee on Network Operation and Management) web site where a virtual discus sion agora has been set up for IM'97 (URL: http://www.cselt.stet.it/CNOMWWWIIM97.html). At this site you will find a brief summary of discussions that took place in the various panels, and slides that accompanied some of the presentations--all courtesy of the participants. If you have not been to the Conference, leafing through these proceedings may give you food for thought. Hopefully, you will also be joining the virtual world on the web for discussions with authors and others who were at the Conference. At IM'97 the two worlds of computer networks and telecommunications systems came to gether, each proposing a view to management that stems from their own paradigms. Each world made clear the need for end-to-end management and, therefore, each one stepped into the oth er's field. We feel that there is no winner but a mutual enrichment. The time is ripe for integra tion and it is likely that the next Conference will bear its fruit.

Three speakers at the Second Workshop on Network Management and Control nostalgically remembered the INTEROP Conference at which SNMP was able to interface even to CD players and toasters. We agreed this was indeed a major step forward in standards, but wondered if anyone noticed whether the toast was burned, let alone, would want to eat it. The assurance of the correct operation of practical systems under difficult environments emerged as the dominant theme of the workshop with growth, interoperability, performance, and scalability as the primary sub-themes. Perhaps this thrust is un surprising, since about half the 100 or so attendees were from industry, with a strong contingency of users. Indeed the technical program co-chairs, Shivendra Panwar of Polytechnic and Walter Johnston of NYNEX, took as their assignment the coverage of real problems and opportunities in industry. Nevertheless we take it as a real indication of progress in the field that the community is beginning to take for granted the availability of standards and even the ability to detect physical, link, and network-level faults and is now expecting diagnostics at higher levels as well as system-wide solutions.