This book reviews Latin America's experience with infrastructure reform over the last fifteen years. It argues that the region's infrastructure has suffered from public retrenchment and unrealistic expectations about private involvement. Poor infrastructure now hampers productivity, growth, and poverty reduction. Addressing this requires more and better spending, and acceptance that governments remain central to infrastructure provision and supervision, although the private sector still has an important role to play.

Latin America and the Caribbean (LAC) does not have the infrastructure it needs, or deserves, given its income. Many argue that the solution is to spend more; by contrast, this report has one main message: Latin America can dramatically narrow its infrastructure service gap by spending efficiently on the right things. This report asks three questions: what should LAC countries’ goals be? How can these goals be achieved as cost-effectively as possible? And who should pay to reach these goals? In doing so, we drop the ‘infrastructure gap’ notion, favoring an approach built on identifying the ‘service gap’. Benchmarking Latin America in this way reveals clear strengths and weaknesses. Access to water and electricity is good, with the potential for the region’s electricity sector to drive competitive advantage; by contrast, transport and sanitation should be key focus areas for further development. The report also identifies and analyses some of the emerging challenges for the region—climate change, increased demand and urbanization—that will put increasing pressure on infrastructure and policy makers alike. Improving the region’s infrastructure performance in the context of tight fiscal space will require spending better on well identified priorities. Unlike most infrastructure diagnostics, this report argues that much of what is needed lies outside the infrastructure sector †“ in the form of broader government issues—from competition policy, to budgeting rules that no longer solely focus on controlling cash expenditures. We also find that traditional recommendations continue to apply regarding independent, well-performing regulators and better corporate governance, and highlight the critical importance of cost recovery where feasible and desirable, as the basis for future commercial finance of infrastructure services. Latin America has the means and potential to do better; and it can do so by spending more efficiently on the right things.

Infrastructure plays a key role in fostering growth and productivity and has been linked to improved earnings, health, and education levels for the poor. Yet Latin America and the Caribbean are currently faced with a dangerous combination of relatively low public and private infrastructure investment. Those investment levels must increase, and it can be done. If Latin American and Caribbean governments are to increase infrastructure investment in politically feasible ways, it is critical that they learn from experience and have an accurate idea of future impacts. This book contributes to this aim by producing what is arguably the most comprehensive privatization impact analysis in the region to date, drawing on an extremely comprehensive dataset.

Latin America and the Caribbean is well positioned to participate in the digital economy and leverage its opportunities. Cloud computing is an enabling technology, forming the foundation of big data analytics, artificial intelligence, and the Internet of Things, and constituting one of the main pillars of the digital economy. Cloud computing allows government customers to access industry-shaping technology at a speed, cost, and scale previously reserved for the largest companies in the private sector. Governments can essentially do more with less and use newly freed resources—in cost and human capital—to address key challenges they face. In addition to maximizing investments and avoiding additional investments in legacy IT infrastructure, cloud computing enables public sector organizations and government agencies to meet mission-critical objectives and to innovate. Cloud computing represents a unique opportunity for governments in the region to improve productivity and facilitate adoption of the latest technologies and those still to come. By eliminating the upfront costs of IT infrastructure, and having thousands of IT tools and almost unlimited computing capacity available with a pay-as-you-go model, cloud computing also represents a unique opportunity to small and medium enterprises and large corporations to adopt and use state-of-the-art IT solutions. To leverage the benefits of cloud services and new technological developments, governments in Latin America and the Caribbean need to undertake public policy initiatives to develop policy frameworks that quell concerns around data protection, cybersecurity, financial market regulation, and data privacy. This publication provides a specific review on key policies and actions to encourage the adoption of digital infrastructures based on cloud that will empower the global competitiveness of Latin America and the Caribbean.

This book provides insights into infrastructure sector performance by focusing on the links between key indicators for utilities, and changes in ownership, regulatory agency governance, and corporate governance, among other dimensions. By linking inputs and outputs over the last 15 years, the analysis is able to uncover key determinants that have impacted performance and address why the effects of such dimensions resulted in significant changes in the performance of infrastructure service provision.