Dramatic changes continue to occur in the world's economic, political, technological, and environmental landscapes. Increases in global trade, transnational terrorism and organized crime, and international health concerns, for example, are combining to create a more complex, more vulnerable world scene. To promote U.S. interests in the face of such rapid change, 24 federal agencies are collectively engaged in foreign affairs activities at 255 overseas locations in 162 countries.

GAO-02-41 Information Technology: State Department Led Overseas Modernization Program Faces Management Challenges

Dramatic changes continue to occur in the world's economic, political, technological, and environmental landscapes. Increases in global trade, transnational terrorism and organized crime, and international health concerns, for example, are combining to create a more complex, more vulnerable world scene. To promote U.S. interests in the face of such rapid change, 24 federal agencies are collectively engaged in foreign affairs activities at 255 overseas locations in 162 countries.

This first-of-its-kind survey covers both the basics of information technology and the managerial and political issues surrounding the use of these technologies. Unlike other works on information systems, this book is written specifically for the public sector and addresses unique public sector issues and concerns. The technical basics are explained in clear English with as little technical jargon as possible so that readers can move on to informed analysis of the public policy issues surrounding government's use of MIS. This practical tool includes end of chapter summaries with bridges to upcoming chapters, numerous boxed exhibits, thorough end-of-chapter notes and a bibliography for further reading.