In 2009, a bipartisan Knight Commission found that while the broadband age is enabling an info. and commun. renaissance, local communities in particular are being unevenly served with critical info. about local issues. Soon after the Knight Commission delivered its findings, the FCC initiated a working group to identify crosscurrent and trend, and make recommendations on how the info. needs of communities can be met in a broadband world. This report by the FCC Working Group on the Info. Needs of Communities addresses the rapidly changing media landscape in a broadband age. Contents: Media Landscape; The Policy and Regulatory Landscape; Recommendations. Charts and tables. This is a print on demand report.

Librarians must know how to provide essential programs and services that make a difference for the people they serve if libraries are going to survive. It is no longer realistic for librarians to rely on the idea that “people love libraries, so they will fund them” in this economic climate. Librarians must be able to prove that their programs and services are making a difference if they want to compete for funding in their municipalities, schools, corporations, colleges, institutions and organizations. Meeting Community Needs: A Practical Guide for Librarians presents a process that librarians of all kinds can use to provide effective programs and services. This requires being in close touch with your community, whether it is a city, town, or village; college or university; public or private school; or corporation, hospital, or business. Understanding what information people need, how they access it, how they use it, how it benefits them, and how they share it is paramount. The process in this book covers community assessment, designing programs and services to meet needs, implementing and evaluating programs and services, and funding options. Providing library programs and services for your entire population - not just library users - is more important than ever. Librarians working in libraries of all types must provide programs and services that meet community needs if libraries are to stay relevant and survive in the long run. Librarians must be able to measure their success and demonstrate the library’s worth with verifiable proof if they are going to be competitive for available funds in the future. Meeting Community Needs will make you take a serious look at how well your library programs and services are meeting your community’s needs, and it will show you the way to success.

This report examines the information needs of the 21st century American citizen and proposes 15 public policy recommendations for sustaining democracy in the Digital Age. - Publisher.

If you want to provide an information service that truly fulfils your users' needs, this book is essential reading. Analysing and assessing the information needs of clients is key to the provision of effective service and appropriate collections in both face-to-face and virtual library services. The importance of information needs analysis is widely recognized by information professionals, but currently there is little substantive, detailed work in the professional literature devoted to this important topic. This new book is designed to fill that gap, by supporting practitioners in developing an information needs analysis strategy, and offering the necessary professional skills and techniques to do so. It will offer guidance to team leaders and senior managers in all areas of library work, especially those involved in collection management, service provision and web development, and is equally applicable to the needs of academic, public, government, commercial and other more specialized library and information services. The text adopts a hands-on, jargon-free approach, and includes relevant examples, case studies, reader activities and sources of further reading. Key areas covered include: - what is information needs analysis? - how is needs analysis conducted? - what are the varieties of needs analysis? - how are analyses evaluated and reported? Readership: The book will be essential reading for library and information practitioners, team leaders and senior managers. It will also be a core text on course reading lists in departments of library and information studies.

Meeting Health Information Needs Outside of Healthcare addresses the challenges and ethical dilemmas concerning the delivery of health information to the general public in a variety of non-clinical settings, both in-person and via information technology, in settings from public and academic libraries to online communities and traditional and social media channels. Professionals working in a range of fields, including librarianship, computer science and health information technology, journalism, and health communication can be involved in providing consumer health information, or health information targeting laypeople. This volume clearly examines the properties of health information that make it particularly challenging information to provide in diverse settings. - Addresses professional challenges and ethical problems of communicating health information to lay people in non-clinical settings - Focuses on health information as a challenge for different professionals providing health information in different settings - Emphasizes the shared challenges of information practice across different settings as well as those facing professionals in different roles