Davenport and Marchand bring together the knowledge managers need to make sense of "mere" data and technology. "Mastering Information Management" organizes the full range of cutting-edge ideas, tools and techniques for successfully managing the information-driven business.

This fully updated edition demonstrates how businesses can succeed in creating a new culture of information management compliance (IMC) by incorporating an IMC philosophy into a corporate governance structure. Expert advice and insight reveals the proven methodology that adopts the principles, controls, and discipline upon which many corporate compliance programs are built and explains how to apply this methodology to develop and implement IMC programs that anticipate problems and take advantage of opportunities. Plus, you'll learn how to measure information management compliance through the use of auditing and monitoring, following the proper delegation of program roles and components, and creating a culture of information management awareness.

Government agencies are increasingly moving to an operational environment in which electronic -- rather than paper -- records provide comprehensive documentation of their activities and business processes. Overall responsibility for the government's electronic records lies with the Nat. Archives and Records Admin. (NARA). This report reviews electronic records mgmt. and preservation activities at NARA, with the objectives to: determine the status of NARA's efforts to respond to governmentwide electronic records mgmt. problems and the adequacy of its planned actions; and assesses NARA's efforts to acquire an archival system for electronic records. Identifies alternative technologies for the long-term preservation of electronic records. Tables.