With full color photographs and other illustrations.

Intended to assist agencies responsible for incident management activities on public roadways to improve their programs and operations.Organized into three major sections: Introduction to incident management; organizing, planning, designing and implementing an incident management program; operational and technical approaches to improving the incident management process.

This synthesis will be of interest to traffic engineers, planners, and others interested in how highway agencies deal with freeway incidents. Information is provided on the procedures and processes that highway agencies use to respond to traffic congestion caused by incidents on freeways. Congestion on freeways frequently is caused by incidents such as stalled vehicles or accidents that reduce the capacity of the freeway below the level of demand. This report of the Transportation Research Board describes the procedures and processes used by states to respond to traffic congestion caused by incidents on freeways.

This synthesis will be of interest to state and local traffic engineers, transportation planners, transit operators, law enforcement officials, public information agencies, and others responsible for the transportation elements of freeway corridors. Information is provided on the policies and procedures for freeway corridor management, and descriptions of a number of techniques and practices are presented. Traffic growth and increasing congestion on urban freeways require a comprehensive approach toward managing the complex elements of freeway operations. This report of the Transportation Research Board provides information on freeway corridor management strategies, the components of management, examples of effective applications of the strategies, and benefits of freeway corridor management. The management techniques that are discussed include freeway surveillance and control; corridor street surveillance and control; high-occupancy vehicle facilities and incentives; police enforcement and traffic control; hazardous material and other truck traffic restrictions; alternative route planning; motorist assistance patrols; motorist information techniques; and traffic management for recurrent congestion, for incidents, for special events, and for work zones.

Describes points of interest in each state, recommends restaurants and hotels, and includes information on shopping, transportation, entertainment, and historical sites.