This book covers the syllabus for the Improving the Test Process module of the International Software Testing Qualifications Board (ISTQB) Expert Level exam. To obtain certification as a professional tester at the Expert Level, candidates may choose to take a course given by an ISTQB accredited training provider and then sit for the exam. Experience shows that many candidates who choose this path still require a reference book that covers the course. There are also many IT professionals who choose self-study as the most appropriate route toward certification. This book can be used both as a preparation guide for those planning to take the ISTQB Expert Level certification exam and as a practical guide for experienced testing professionals who want to develop their skills in improving test processes.

Software Engineering / Testing Test Process Improvement A practical step-by-step guide to structured testing Tim Koomen Martin Pol ¿If competitiveness is an issue in your market, IT will be vital, and this book will help you to deal with the problems it will bring along.¿ Henk W Broeders, Executive Board, CAP Gemini ¿I was introduced to TPI and suddenly the penny dropped...This was quite a revelation... I recommend that you try the ideas suggested in this book... use the TPI method to improve your test process.¿ Stephen K Allott, Senior Consultant, ImagoQA Ltd ¿The application of TPI enables us to raise our global testing organization to the next professional level. I am absolutely convinced that everybody using TPI in a similar way will experience the same added value.¿ Dr Hans Voorthuyzen, Global Manager Product Testing Group, Baan Software testing is an essential part of software development but many organizations regard it as an uncontrollable part of the process and find it difficult to take steps to improve it. In Test Process Improvement, Tim Koomen and Martin Pol give practical suggestions for improving the testing process in a gradual and controlled manner, with realistic goals in terms of quality, lead time and costs. The book describes and explains the Test Process Improvement (TPI) model, tried and tested by numerous professional testers, which provides a structured framework to be used either for improving an existing test process or for developing a new process from scratch. The authors use their in-depth knowledge and extensive experience to provide practical guidance and a framework that enables the reader to adapt the model for use in his/her organization. If you are involved in testing software systems and are aiming to implement a successful and structured process, you will find this book an invaluable resource. About the authors Tim Koomen is a professional tester for IQUIP Informatica B.V. in the Netherlands, where he is a member of the R&D team covering issues such as automated testing and testfactories. He is currently advising organizations on how to improve their testing processes using the TPI model. He regularly presents at conferences and training sessions throughout Europe. Martin Pol has over 25 years of experience in structured testing, currently working as an R&D manager with responsibility for development and innovation of testing methods for IQUIP Informatica B.V. and GiTek Software N.V. in Belgium. He was involved in the development of the structured testing approach, TMap, and the creation of TPI. He is a highly regarded speaker at conferences and training courses throughout Europe and the USA, having twice chaired EuroSTAR. He recently received the European Testing Excellence Award for his contribution to the field of testing. [barcode box] Visit us on the World Wide Web at: http: //www.awl-he.com/computing http: //www.awl.com/cseng Back of Jacket

This practically-focused textbook provides a concise and accessible introduction to the field of software testing, explaining the fundamental principles and offering guidance on applying the theory in an industrial environment. Topics and features: presents a brief history of software quality and its influential pioneers, as well as a discussion of the various software lifecycles used in software development; describes the fundamentals of testing in traditional software engineering, and the role that static testing plays in building quality into a product; explains the process of software test planning, test analysis and design, and test management; discusses test outsourcing, and test metrics and problem solving; reviews the tools available to support software testing activities, and the benefits of a software process improvement initiative; examines testing in the Agile world, and the verification of safety critical systems; considers the legal and ethical aspects of software testing, and the importance of software configuration management; provides key learning topics and review questions in every chapter, and supplies a helpful glossary at the end of the book. This easy-to-follow guide is an essential resource for undergraduate students of computer science seeking to learn about software testing, and how to build high quality and reliable software on time and on budget. The work will also be of interest to industrialists including software engineers, software testers, quality professionals and software managers, as well as the motivated general reader.

In recent years, the structured testing of software has grown to be a profession in its own right. Sogeti's Test Process Improvement (or TPI) methodology is a well-recognised tool in this field. Now TPI Next is providing the next step forward in raising the standards of the test improvement process.

Winner of the Shingo Publication Award Accelerate your organization to win in the marketplace. How can we apply technology to drive business value? For years, we've been told that the performance of software delivery teams doesn't matter―that it can't provide a competitive advantage to our companies. Through four years of groundbreaking research to include data collected from the State of DevOps reports conducted with Puppet, Dr. Nicole Forsgren, Jez Humble, and Gene Kim set out to find a way to measure software delivery performance―and what drives it―using rigorous statistical methods. This book presents both the findings and the science behind that research, making the information accessible for readers to apply in their own organizations. Readers will discover how to measure the performance of their teams, and what capabilities they should invest in to drive higher performance. This book is ideal for management at every level.

Getting the right diagnosis is a key aspect of health care - it provides an explanation of a patient's health problem and informs subsequent health care decisions. The diagnostic process is a complex, collaborative activity that involves clinical reasoning and information gathering to determine a patient's health problem. According to Improving Diagnosis in Health Care, diagnostic errors-inaccurate or delayed diagnoses-persist throughout all settings of care and continue to harm an unacceptable number of patients. It is likely that most people will experience at least one diagnostic error in their lifetime, sometimes with devastating consequences. Diagnostic errors may cause harm to patients by preventing or delaying appropriate treatment, providing unnecessary or harmful treatment, or resulting in psychological or financial repercussions. The committee concluded that improving the diagnostic process is not only possible, but also represents a moral, professional, and public health imperative. Improving Diagnosis in Health Care, a continuation of the landmark Institute of Medicine reports To Err Is Human (2000) and Crossing the Quality Chasm (2001), finds that diagnosis-and, in particular, the occurrence of diagnostic errorsâ€"has been largely unappreciated in efforts to improve the quality and safety of health care. Without a dedicated focus on improving diagnosis, diagnostic errors will likely worsen as the delivery of health care and the diagnostic process continue to increase in complexity. Just as the diagnostic process is a collaborative activity, improving diagnosis will require collaboration and a widespread commitment to change among health care professionals, health care organizations, patients and their families, researchers, and policy makers. The recommendations of Improving Diagnosis in Health Care contribute to the growing momentum for change in this crucial area of health care quality and safety.

The ASQ Certified Quality Improvement Associate (CQIA) certification introduces the basics of quality to organizations and individuals who are new to quality. This book, and the Body of Knowledge (BoK) it supports, form a foundation for applying proven quality principles and practices that are used around the world. This handbook follows the CQIA span in both content and sequence. Let it serve as your guide in preparing for the ASQ CQIA examination, and refer to it frequently as you learn and implement these ideas and tools in your organization.