Whether you are a CEO, president, or supervisor, and no matter how much experience and know-how you bring to your company, the bottom line is that a business's greatest asset is its people, and poor management make retaining your best employees nearly impossible. So if a business is only as good as the people in it, the fastest way to real profits and genuinely enjoying your work life is to learn how to treat your employees well, manage them effectively, and get them onboard with your company's vision and goals.

You've streamlined processes. You've restructured. You've sought customer and employee feedback. You've tried everything. Now, try something that works. Whether you lead three employees or 3,000, this book shows you how to increase productivity, collaboration, and profitability using the simple yet powerful tools from the new field of Positive Psychology.

Compassionate leadership isn't about being nice; when practiced effectively, it's a strong leadership style that can elevate your spirits and profits. Compassionate leaders are not weak. They are tough leaders who understand that they can be good to their people and deliver stronger results. In fact, taking care of your people actually leads to better results. In his new book, Donato Tramuto--recognized CEO, business leader, innovator, and philanthropist,--makes the case that compassion is a key leadership principle that * powerfully drives trust, success, and innovation; * raises morale, builds stronger teams, and improves overall performance; * creates sustainable commitment to an organization's mission and values. Tramuto interviewed nearly 40 successful leaders who practice compassionate leadership and reveals the best strategies from their playbooks. He then combined these interviews with his own insights, numerous studies, and original, qualitative research of 1,500 participants to unleash the measurable data and benefits of compassion in the workplace. Most leaders have an innate desire to be compassionate, but many don't know how to put it into practice. This book shares inspiring stories and actionable examples of how proven leaders have accomplished this and how you can too. The bottom line on bottom lines: compassionate leadership is about better people and better business.

Are you achieving the bottom-line results that you want from your learning and organizational development investment? Pent-Up Profits breaks new ground in building a collaborative approach that strengthens relationships among business leaders to achieve bottom-line results through improved performance. It offers a holistic approach that includes all performance stakeholders, which goes upstream to identify and resolve hidden performance issues that are often misdiagnosed as managerial problems. If you want to link human performance projects to measurable business objectives, this book is a must-read. Pent-Up Profits is a relevant, credible, and 'bottom-line' rendering of challenges and solutions in regard to human performance development and organizational effectiveness. Furthermore, the author's engaging style, pertinent metaphors, and case examples make it an enjoyable read. One does not often find this combination in a technical book, but Michael Austin has accomplished it. It is clear that he knows what the real touchstones are in an organization, and his combination of process descriptions and job aids will be appealing to both managers and service providers. —John M. Keller, Ph.D., Professor of Educational Psychology & Learning Solutions, Florida State University

The practical guide to using pricing and profitability management to build a better business A comprehensive reference for any business professional looking to understand the capabilities and competencies required for effectively managing pricing and profitability, Pricing and Profitability Management explains how to determine the right approach, tools, and techniques for each of six key categories (pricing strategy, price execution, advanced analytics and optimization, organizational alignment and governance, pricing technology and data management, and tax and regulatory effectiveness). Exploring each category in detail, the book addresses how an integrated approach to pricing improvement can give a sustainable, competitive advantage to any organization. The ultimate "how to" manual for any executive or manager interested in price management, the book presents a holistic, comprehensive framework that shows how integrating these pricing categories into a cohesive program leads to impressive gains that cannot be achieved through a single-pronged approach. Presents a comprehensive framework for more effectively managing pricing and profitability Identities the six key categories of pricing and profitability management Shows you how to gain a competitive edge by managing pricing and profitability Taking a comprehensive view of pricing, companies can position themselves to tap a vast source of shareholder value—the ability to set and enforce profitable prices, not just once, but again and again in response to marketplace changes and evolving business needs—and this book will show you how.

How to use intangibles to increase the value of your business Originally published under the title Why the Bottom Line Isn't, this revised and updated edition shows business leaders how to build long-term value through assets not accounted for on the company's financial statements. Through leadership, service, corporate culture, and the ability to attract top talent, businesses can create real, measurable value that goes beyond simple bottom-line numbers. Based on research drawn from human resources, finance, IT, and leadership, How Leaders Build Value offers ideas and actions that leaders at any level, in any function, can use to increase their organization's overall value. Every chapter presents an intangible asset as a concept, then provides examples and tools that help leaders develop the asset and communicate its value to shareholders, employees, and other parties. No matter what kind of organization you operate, remarkable things happen when you build value through intangibles. Employees will be more committed, customers and investors more engaged, confident, and numerous. For those who want to impact the long-term value of their organizations, How Leaders Build Value is a straightforward and practical guide. "A captivating mix of ideas, analysis, and real-world examples. [Ulrich and Smallwood] offer real insight into what works, what doesn't work, and why." -Rick Wagoner, CEO, General Motors "The concepts and tools in this book are a timely gift to leaders who are ready to see the whole picture." -Frances Hesselbein, Chairman, The Leader to Leader Institute "It's refreshing to see that business success does not in fact begin and end at the bottom line. . . . In very clear terms, Ulrich and Smallwood provide business advice that can easily be applied to effect change." -Don Hall Jr., CEO, Hallmark

In the last decade, billions of dollars have been spent on process improvement and reorganization, most of which generally failed to achieve the desired increases in productivity. Sadly, the result was fear, distrust, paranoia, and low employee and manager morale. Business's greatest blunder of the last decade has been the belief, backed by billions of dollars invested, that technology and organizational strategies would solve the problem of flat productivity. They didn't! The reason is painfully simple. Those strategies overlooked the most basic factor in success: the productive potential of people. Processes and organizational strategies don't produce, people do. But they only do it in the right environment, with positive leadership. The People Principle brings this powerful, simple, clear message to you, along with ways to lead people that promote creativity and high productivity. In this book you'll learn: * Why 80 percent of your people are performing far below their capabilities right now, and what to do about it * How to create an environment in which people perform their best * How to foster high achievement drive and motivation in your people * Why ethical, value-driven behaviors are good for business Whether you manage two people ot two thousand, in a cottage industry or a Fortune 500 company, Ron Willingham's book will help you maximize your employees' productivity and, in doing so, boost your career and your company's bottom line.