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Deliver. According to the Merriam-Webster dictionary, it means “to produce the promised, desired, or expected result.” In business, there is no better honor than to be relied upon to consistently deliver. The ability to deliver matters for all levels, from a new graduate to a seasoned executive. The core competencies required to deliver build on top of each other, rooted in the foundational skills to be a great individual contributor. Surprisingly, most skills are not directly taught in formal education or at the workplace. This book introduces and teaches proven, easy-to-follow techniques for a person to deliver as an individual contributor, a collaborator, and a leader. Techniques that I picked up over a 20+ year career filled with epic failures and heart-pumping successes. After losing millions of dollars in my own venture in China, I was forced to reset my career with no tangible assets (e.g., I was near broke), with no job leads (e.g., I moved to a new country to be with my family), and with no proven corporate record (e.g., I only had entry level roles to that point). Yet, what I did have were untaught lessons on how to deliver. Lessons that were never articulated to me in school or the self-help books that I read so much of. When an entry level opportunity at Uber came along, these simple techniques allowed me to “growth hack” my career at a mind boggling pace. I went from sitting in a tiny rented office to managing thousands of people in less than a few years. Deliver. is a structured set of learnings told through engaging stories from my experiences and from the voices of others. The lessons follow the concept of inside-out. The focus is on how to develop the self into a great individual contributor at work, through lessons on how to think in a structured manner, how to communicate, and how to manage one’s emotions. The lessons then expand outwards to teach a person how to build and manage relationships, both as a stakeholder and as a manager. It ends with insights on how to become a great leader. Using relatable topics such as Marie Kondo’s methods of tidying-up to business lessons from an entrepreneur selling contact lenses for chickens to leadership lessons from the Navy SEALS, Deliver. draws examples from various disciplines to weave together a practical, memorable lesson plan. While the theory is important, the aim is to offer practical techniques to learn the underlying business and leadership principles. There is even a new term I coined for a technique that has been used for years at Uber. My dream for this book is to impart actionable advice for millions that can help growth hack a person’s career, regardless if they are new to the corporate world or if they are well seasoned.

Many people believe that gangs are made up of violent thugs who are in and out of jail, and who are hyper-masculine and heterosexual. Vanessa Panfil introduces us to a different world. Meet gay gang members - sometimes referred to in popular culture as "homo thugs" - whose gay identity complicates criminology's portrayal and representation of gangs, gang members, and gang life. In vivid detail, Panfil provides an in-depth understanding of how gay gang members construct and negotiate both masculine and gay identities through crime and gang membership. She draws from interviews with over 50 gay gang- and crime-involved young men in Columbus, Ohio, the majority of whom are men of color in their late teens and early twenties, as well as on-the-ground ethnographic fieldwork with men who are in gay, hybrid, and straight gangs. Panfil provides an eye-opening portrait of how even members of straight gangs are connected to a same-sex oriented underground world. Most of these young men still present a traditionally masculine persona and voice deeply-held affection for their fellow gang members. They also fight with their enemies, many of whom are in rival gay gangs. Most come from impoverished, 'rough' neighborhoods, and seek to defy negative stereotypes of gay and Black men as deadbeats, though sometimes through illegal activity. Some are still closeted to their fellow gang members and families, yet others fight to defend members of the gay community, even those who they deem to be "fags," despite distaste for these flamboyant members of the community.

The Insightful Leader is the secret formula for claiming your best leadership and using it to achieve unlimited success. Traditional leadership coaching asks leaders to substitute ineffective behaviors with alternatives, without addressing the underlying internal beliefs that reinforce the old behaviors. After months of successfully trying to change, a leader may suddenly face stressors at work—a looming deadline or a difficult negotiation—that trigger counterproductive behavior, resulting in guilt, shame, and frustration. The Insightful Leader first helps readers to recognize ineffective behaviors that may be connected to one or more of ten "superpowers," or overused strengths. Readers embark on a step-by-step process, identifying their superpowers and understanding the strengths of these superpowers as well as when their overuse may cause them to be perceived as egotistical or manipulative. Having deepened their understanding of their superpowers, leaders then use them as a catalyst to discover adversity they may have faced in their past. The book guides them to uncover survival beliefs held over from these experiences and to reprogram them such that they no longer trigger self-destructive habits but instead focus on recent successes. Finally, tips are provided to help leaders to successfully sustain this transformation.