"In this book, award-winning author Graham Burgess has come up with the ultimate simplified repertoire. But it is not based on boring or unambitious openings. The aim is to avoid symmetry and mass exchanges, and reach an unbalanced middlegame. You won't be dumped into do-or-die tactics where the penalty for forgetting a key move is an instant loss. There are plenty of sharp and aggressive ideas within these pages, but the openings chosen provide a firm and sound base for experimentation. If you forget the critical line and have to make something up at the board, then if you have understood the key strategic themes--which are explained with the use of mini-rules and reminders--then you should get a playable game"--

Ever hankered for a diet book by and for real people--people who, you know, actually have a life? Congratulations: you've just picked it up. Before we began our diet, Neris and I weighted 434 pounds between us. Our goal was to lose 140 pounds between us in under a year, to go from a size 22 to a size 14. And we did it. If two unusually greedy, cocktail-loving moms can lose this amount of weight without much effort, so can anyone. This book tells you how two friends did it, and how you can do it too. It's not a diet devised by some bossy string bean who has never been more than 7 pounds overweight, nor by a fat middle-aged doctor, but a real, long-term, workable diet for real people. A modified and therefore bearable low-carb, high-protein way of eating, the diet really works and includes meal plans, recipes, advice on clothes, make-up and hair at every stage from fat to thin. It doesn't include impossible exercise routines or disgusting things to eat. Above all, it gets to the bottom of why we overeat--and shows you how to stop. There's never been a diet book like it--for women, by women, with jokes and useful tips, and advice that is truly simple to follow. What other diet book tells you to pour yourself a large drink at the end of the day, because you've earned it? "You'll laugh out loud. Reading this book is like talking to a clued-up friend who also makes you feel great about yourself...amazingly frank...the honesty of their confessions exceed anything previously published!" ---The Evening Standard

A combination of source inspection and mistake-proofing devices is the only method to get you to zero defects. Shigeo Shingo shows you how this proven system for reducing errors turns out the highest quality products in the shortest period of time. Shingo provides 112 specific examples of poka-yoke development devices on the shop floor, most of them costing less than $100 to implement. He also discusses inspection systems, quality control circles, and the function of management with regard to inspection.

Provides suggestions to help prioritize and streamline activities, including work, home, and relationships, in a time-saving manner.

The complete hands-on, how-to guide to engineering an outstanding customer experience! Beyond Disney and Harley-Davidson - Practical, start-to-finish techniques to be used right now, whatever is sold. Leverages the latest neuroscience to help readers assess, audit, design, implement and steward any customer experience. By Lou Carbone, CEO of Experience Engineering, Inc., the world's #1 customer experience consultancy.

"The basic rules for turning basic instincts into blockbuster success." Erotic romance reigns supreme as a big category of women's fictiona billion dollar business serviced by a new breed of uninhibited writer. This book is the necessary how-to for first timers and a terrific guide for seasoned professionals as well, who are putting their racyand lucrativefantasies to paper. Now, for the first time, a veteran erotic romance author shows exactly what to do"and how." The first book to guide writers to succeed in this multi-million dollar genre Explores how to set up a plot and write good, steamy sex scenes From a best-selling experienced author Includes resource section for research tools and further reading Interviews with top editors in the field Foreword by Kate Duffy, editorial director at Kensington Publishing and founding editor of the genre"