With a combined experience of more than 60 years in selling, management, and running companies, Lockhart and Herter provide a step-by-step implementation guide to revitalize a sales operation and cut out inefficiencies.

In an era of increased distance learning and digital services, Telepractice: A Clinical Guide for Speech-Language Pathologists offers speech-language pathologists (SLPs) the crucial information they need to provide successful telepractice services. Written with the viewpoint of post-COVID 19 application, this professional text includes everything SLPs need to know about telepractice and can assist both veteran and novice SLPs adjust to working via telepractice as the new normal. Within this compact “how-to” guide, clinicians will find a range of valuable resources, including an overview of best evidence-based practices for teletherapy; specific therapeutic techniques and methods for engaging clients; a discussion of the cultural and linguistic considerations to keep in mind when assessing and treating clients via telepractice, and information on working with parents, teachers, paraprofessionals, eHelpers, and other facilitators. The authors also share their extensive experience and delve into the entrepreneurial aspects of telepractice to help clinicians building a teletherapy business to set themselves up for success. Key Features: * Case scenarios representing clients at various ages, from early intervention through adulthood, that demonstrate client engagement * Checklists, rubrics, models, and frameworks that will support the utilization of telepractice * A simple business plan and a rate calculator, along with all the information necessary to be a successful telepractitioner * Videos of high-quality teletherapy sessions

With humor and before-and-after scripts to show you how to make effective, natural-sounding calls in sync with a consultative style. Explains how to avoid common mistakes, and includes practical tips.

“Callahan and her cohort of continuing characters...are great company...If Happy Never After were a song, we’d be dancing in the streets.” — San Jose Mercury News In the fourth installment of Andrews’s acclaimed series about Callahan Garrity, Atlanta’s most inquisitive cleaning lady, she sets out to prove the innocence of a rock idol of her childhood. Callahan Garrity is a former Atlanta cop, a part-time sleuth and full-time owner of House Mouse, a cleaning service that tidies up after Atlanta’s elite. She and her coterie of devoted helpers can ransack a house for clues faster than it takes a fingerprint to set. Callahan needs all the help she can get trying to keep Rita Fontaine, a washed-up 1960s teenage rock star, out of jail. It’s nothing less than murder when Stu Hightower, the vain, temperamental president of a thriving Atlanta recording company, is found dead in the designer den of his posh home. His only companions are the slug in his heart and Rita, dead-drunk and looking guilty. Callahan believes in Rita’s innocence because, after all, Hightower had made more enemies than records in his career. But discovering who hated him enough to kill him could send her floating down a river of lost dreams without a paddle.

Lights! Camera! Murder! Trinket and the gang, beware! Hollywood descends on Holly Springs, and soon it's up to the Divas to keep the stars from falling like magnolia blooms in a trailer-park tornado. Someone doesn't want DARK SECRETS UNDER THE HOLLY to reach the big screen. He--or she--is willing to kill locals, movie stars, and maybe even Divas to stop it. Diva-sister Dixie Lee Forsythe wrote the juicy tell-all about a historic Mississippi town very much like Holly Springs, and a lot of townsfolk would be happy to strangle her. Bitty is in a blond lather over a gossipy story line about a philandering Senator who very much resembles her late husband. And even Trinket's a little miffed at Dixie Lee's oh-so-recognizable Trinket Truevine character, described as, "built like a girls' basketball coach--not necessarily a female one." Dixie Lee starts getting mysterious death threats, an actress brings being a diva to heights even Bitty can't match, and a production assistant is murdered. If Trinket, Bitty, and the Divas don't solve this case quick, Oscars season in Tinsel Town will be short a whole bunch of stars.

Since retiring from the Atlanta Police Department, Callahan Garrity is really cleaning up with her House Mouse housecleaning company -- especially since she added"crime investigation" to the list of services offered. Callahan agrees to locate the missing member of the popular '60s girl group, the VelvetTeens, and she doesn't have to search long. Deloras Carter, the a.w.o.l. singer, is found passed out drunk by a swimming pool near the dead body of the trio's former producer. The smoking gun in Deloras's hand suggests that the VelvetTeens won't be reuniting for a comeback tour anytime in the near future ... unless Callahan and her "Mice" can spotlight -- and survive -- a different killer act.