Information and Communication Technologies hold great potential in facilitating public services; however, one of the main problems in applying ICT systems successfully lies in users’ behavior. Before ICT can be fully assimilated into the public domain, it will first be necessary to successfully conciliate users to their adoption. ICT Adoption and Application in the Malaysian Public Sector aims to resolve the difficulties in applying practical ICT systems within the public sphere, thoroughly addressing disparities in ICT theory, user attitudes, and the underlying factors that hinder the full adoption of ICT systems. This publication is a valuable resource for policymakers, software developers, policy analysts, academic researchers, and students interested in the field of ICT.

The era of rapidly progressing technology we live in generates vast amounts of data; however, the challenge exists in understanding how to aggressively monitor and make sense of this data. Without a better understanding of how to collect and manage such large data sets, it becomes increasingly difficult to successfully utilize them. Managing Big Data Integration in the Public Sector is a pivotal reference source for the latest scholarly research on the application of big data analytics in government contexts and identifies various strategies in which big data platforms can generate improvements within that sector. Highlighting issues surrounding data management, current models, and real-world applications, this book is ideally designed for professionals, government agencies, researchers, and non-profit organizations interested in the benefits of big data analytics applied in the public sphere.

Creating a safe and trusting environment is a pivotal concern within any professional setting. By increasing awareness and providing accurate information, misbehavior problems can more easily be prevented. Sexual Misconduct in the Education and Human Services Sector is a pivotal reference source for the latest scholarly research on effective guidelines and frameworks for ensuring appropriate professional conduct, and presents innovative methods for the proper training of employees. Focusing on imperative concepts and applicable real-world examples, this book is ideally designed for managers, researchers, and professionals interested in the prevention of inappropriate behavior in the workplace.

Presently, the healthcare industry is grappling with many challenges both nationally and globally, including escalating costs, a move to a preventative care environment and a technology savvy patient with high expectations. To accommodate the changing health demands of the current global population, public healthcare policy must undergo a critical analysis. Social, Economic, and Political Perspectives on Public Health Policy-Making provides an extensive and rich compilation of research on the role of public policy in the healthcare sector and how policy reform will impact the future of healthcare delivery and administration. This research-based publication is composed of chapters from various international experts in the healthcare sector, focusing on the areas of healthcare access, quality, and value in the 21st century. Government agencies, policymakers, healthcare professionals, hospital administrators, and graduate-level students studying within the fields of government and healthcare administration will find this publication to be an essential resource.

Questions surrounding the concept of freedom versus security have intensified in recent years due to the rise of new technologies. The increased governmental use of technology for data collection now poses a threat to citizens’ privacy and is drawing new ethical concerns. Ethical Issues and Citizen Rights in the Era of Digital Government Surveillance focuses on the risks presented by the usage of surveillance technology in the virtual public sphere and how such practices have called for a re-examination of what limits should be imposed. Highlighting international perspectives and theoretical frameworks relating to privacy concerns, this book is a pivotal reference source for researchers, professionals, and upper-level students within the e-governance realm.

Online platforms have widened the availability for citizen engagement and opportunities for politicians to interact with their constituents. The increasing use of these technologies has transformed methods of governmental communication in online and offline environments. (R)evolutionizing Political Communications through Social Media offers crucial perspectives on the utilization of online social networks in political discourse and how these alterations have affected previous modes of correspondence. Highlighting key issues through theoretical foundations and pertinent case studies, this book is a pivotal reference source for researchers, professionals, upper-level students, and consultants interested in the influence of emerging technologies in the political arena.

Public policy has a dynamic effect on multiple facets of modern society. Methods for managing and engaging the public sphere continue to change conceptually across the globe, impacting the ways that governments and citizens interact both within and across borders. Management and Participation in the Public Sphere is a definitive reference source for the latest scholarly research on the interplay of public affairs and the domestic realm, providing innovative methods on managing public policy across various nations, cultures, and governments. Featuring expansive coverage on a multitude of relevant topics in civic involvement, information technology, and modes of government, this publication is a pivotal reference source for researchers, students, and professionals seeking current developments in novel approaches to public policy studies. This publication features timely, research-based chapters on the critical issues of public policy including, but not limited to, archival paradigms, Internet censorship, media control, civic engagement, virtual public spaces, online activism, higher education, and public-private partnerships.