For fathers who long to make a positive, lasting difference in their sons’ lives, passing down a legacy of values and ideals that will help them mature into men—into true men, leaders, voices of strength and wisdom for the next generation and beyond—the challenge has become more daunting than ever. I Call Shotgun is a practical playbook designed to equip dads for this vital task, increasing our influence and deepening our father-son relationships. Written as letters from the authors to their own sons, the book’s sixty-four bite-size chapters cover a wide range of territory, from courage and compassion to finance and faith, from peer pressure and purity to hard work and humility. The life lessons within these pages teach sons how to cultivate integrity, follow True North, avoid victimitis, hang with the wise, laugh at political correctness, train for adversity, seek God first, make no excuses, build productive habits, and much more. Shooting from the heart, Tommy Newberry and Curt Beavers—men of faith, influencers, entrepreneurs, and battle-tested dads themselves—offer an engaging, highly personal collection of potent insights, a just-in-time antidote to the empty counterfeits that today’s culture tries to pass off as wisdom. At the end of each chapter, simple yet carefully crafted questions invite deeper conversations between dads and sons. Relevant to any man, but especially tailored for fathers and their teen or pre-teen sons, I Call Shotgun will help you to instill character in the boys who are growing into men right before your eyes—and it might just sharpen your own character in the process.

My parents may have given me the name, Justin, but they had no idea that one day I would be more recognizable as Hali's Brother than anything else. Hali changed the trajectory my family's life forever, and that's a good thing. Growing up with a sister with special needs has its challenges, but it also has provided me with a life I could have never imagined. I Called Shotgun!! shares some of the best stories from Hali's life, from my perspective. There will be some sad moments, happy moments, but most of all moments of laughter. Thank you for joining us in this story!

With honesty and extraordinary self-knowledge, 21 accomplished authors illuminate the mother-daughter relationship--intimate, complicated, loving, and flawed--with humor and clarity.

Words have power. They can shape your world, encourage and inspire, or they can sting and wound. Words carry the power of life and death. Words are powerful containers that frame your world. Learn how to get a grip on your lip and displace depression, negativity and failure with joy, faith and success. Getting a grip on your lip might be the most important thing you do this year!

In today’s tough economy, cutting prices and providing good service aren’t enough. To be truly successful, innovative businesspeople must learn the art of Positively Outrageous Service (POS)—doing the unexpected unexpectedly and giving the customer more than he or she could hope for. POS put customer service guru T. Scott Gross on the map in the early 1990s. In this revised third edition, he contemporizes his work by examining what’s wrong in the service industry today and how to turn those negatives into POS. In his signature, slightly irreverent, but always insightful style, he shows managers at every level of the service industry how to: Build a customer base by following the four key principles of promotions—have fun, get people to your store, get people involved with your product, and do something good for others Hire the right people and show them the fundamentals of POS Energize and obtain the most creativity out of employees Win over customers when mistakes happen, no matter who is at fault POS is not just a way of doing business, according to Gross; it’s also a state of mind and the key to success in the twenty-first century. T. Scott Gross is a consumer advocate whose client roster for consulting, training, and speaking reads like a who’s who of the Fortune 500. Countless businesses, including Southwest Airlines, FedEx, McDonald’s, Sears, and Wal-Mart, have asked him to motivate the troops at sales meetings and conferences worldwide. Allworth Press, an imprint of Skyhorse Publishing, publishes a broad range of books on the visual and performing arts, with emphasis on the business of art. Our titles cover subjects such as graphic design, theater, branding, fine art, photography, interior design, writing, acting, film, how to start careers, business and legal forms, business practices, and more. While we don't aspire to publish a New York Times bestseller or a national bestseller, we are deeply committed to quality books that help creative professionals succeed and thrive. We often publish in areas overlooked by other publishers and welcome the author whose expertise can help our audience of readers.

The role of Chief Operating Officer is clearly important. In fact, it's arguable that the number two position is the toughest job in a company. COOs play a critical part in executing the strategies developed by top management. And, in many cases, they are being groomed—or test-driven—as the firm's CEO-elect. Riding Shotgun provides unique insight into this little-understood role. The authors develop a framework that illustrates who the COO is, why a company should create this position, and what the challenges associated with this job entail. Drawing heavily on first-person accounts from top executives, the authors offer a set of strategies to inform individuals who aspire to serve as COO. With a new preface and conclusion, and even more interviews from some of the most established and important companies in today's economy, this book is a one-of-a-kind resource for the C-suite and the boardroom.