In this second edition of Human Relationship Skills the author demonstrates how such skills can be learnt, encouraging readers to accept responsibility for developing them and putting them into practice. New to this edition are chapters on what the reader brings to relationships, on choosing relationships and on strengthening them, reflecting the emphasis on people working together rather than alone. This theme is backed up by exercises and suggestions for personal experiments throughout the book which can be worked through by readers on their own, in pairs or in groups.

Human Relationship Skills: Coaching and Self-Coaching presents a practical 'how to' guide to relationship skills, showing how readers can improve and, where necessary, repair relationships. This thoroughly revised and updated fourth edition reflects the increased interest in coaching, showing how it can be applied to everyday life. In this essential book, Richard Nelson-Jones takes a cognitive-behavioural approach to coaching people in relationship skills. These skills are viewed as sequences of choices that people can make well or poorly; covering a range of skill areas the book assists readers to make affirming rather than destructive choices in their relationships. It begins by addressing the questions of "what are relationship skills?" and "what are coaching skills?", and follows with a series of chapters which thoroughly detail and illuminate various relationship skills including: - listening and showing understanding - managing shyness - intimacy and companionship - assertiveness and managing anger - managing relationship problems and ending relationships The book concludes with a chapter on how users can maintain and improve their skills by coaching themselves. Accessibly written and using activities, the book will be appropriate for those involved in 'life coaching' as well as general counselling and therapy. It will be essential reading for lecturers, coaches and trainers as well as students and anyone who wishes to improve their relationship skills.

"Roger Hennessey has written a wonderfully warm and readable book about the importance of a relationship-based approach to social work practice. It is full of wisdom, humanity, and commonsense. The book is rich with examples and exercises. You know that you are in the hands of an expert whose skill, experience and understanding shine and reassure on every page." Professor David Howe, School of Social work and Psychology, University of East Anglia Human relationships lie at the very heart of social work practice, and an understanding of their importance is a crucial aspect of training. This book considers the place of relationships in current practice and explores the ways in which social workers can use relationship skills to achieve the best possible outcomes for their clients. The book also offers a unique discussion of the social worker′s relationship with him or herself, arguing that self-awareness is as essential to good practice as an emotional understanding of the other. In doing so, the book promotes a new model for relationship-based social work, which emphasises the importance of both the inter- and intrapersonal. Opening with an introduction to the theoretical bases of the relationship-based model, the book then focuses on their direct application to social work practice. Key topics include: -Self-awareness and using oneself -Knowing the other person -Sustaining oneself -The ethics of relationship-based social work -Internalising knowledge, skills and values Using reflective exercises and case studies, the book encourages students to relate the tools they have learnt to practice scenarios from the real world, and is essential reading for all qualifying social work students.

In this exceptional new sixth edition, the author has retained the practical framework for offering immediate problem-solving assistance to persons in crisis. Therefore, the goal of this updated and expanded edition is to provide knowledge and methods applicable to particular crisis circumstances. Specific topics include: core concepts that are fundamental to all intervention efforts, crisis theory and the philosophy of crisis intervention, basic communication and problem-solving skills, suicide prevention, assistance for terminally ill persons, bereavement counseling, intervention with crime victims, rape counseling, negotiating with armed perpetrators, group strategies, family and marital interventions, disaster relief, case management, physical facilities, modes of contact, community relations, selection, training, and burnout prevention procedures. The handbook also details a review of the research on crisis intervention and how individual intervenors can build upon that knowledge. Numerous case examples presented in the handbook (with fictitious names) are based on actual occurrences the author has encountered. The techniques in this book are applicable to crisis centers, hotlines, Internet-based services, victim-assistance programs, college counseling centers, hospitals, schools, correctional facilities, children and youth programs, and other human service settings. The Study Questions at the end of each chapter are designed to serve as useful applications of crisis intervention theories and principles. Intended for caregivers whose work involves crisis intervention efforts, this is an informative resource for counselors, social workers, psychologists, nurses, physicians, clergy, correctional officers, parole and probation officers, and lay volunteers.

This encyclopedia provides a structure to understand the essential rudiments of human behaviour and interpersonal relationships

The Fourth Edition of this highly successful textbook provides a unique and comprehensive introduction to the study and understanding of human relationships. Fresh insights from family studies, developmental psychology, occupational and organizational psychology also combine to bring new perspectives to this thorough survey of the field. Thoroughly updated, with new chapters on: relating difficulty; "small media" technology and relationships, and practical applications, the Fourth Edition offers a fully up-to-date and authoritative review of the field.

Emotional Intelligence was an international phenomenon, appearing on the New York Times bestseller list for over a year and selling more than five million copies worldwide. Now, once again, Daniel Goleman has written a groundbreaking synthesis of the latest findings in biology and brain science, revealing that we are “wired to connect” and the surprisingly deep impact of our relationships on every aspect of our lives. Far more than we are consciously aware, our daily encounters with parents, spouses, bosses, and even strangers shape our brains and affect cells throughout our bodies—down to the level of our genes—for good or ill. In Social Intelligence, Daniel Goleman explores an emerging new science with startling implications for our interpersonal world. Its most fundamental discovery: we are designed for sociability, constantly engaged in a “neural ballet” that connects us brain to brain with those around us. Our reactions to others, and theirs to us, have a far-reaching biological impact, sending out cascades of hormones that regulate everything from our hearts to our immune systems, making good relationships act like vitamins—and bad relationships like poisons. We can “catch” other people’s emotions the way we catch a cold, and the consequences of isolation or relentless social stress can be life-shortening. Goleman explains the surprising accuracy of first impressions, the basis of charisma and emotional power, the complexity of sexual attraction, and how we detect lies. He describes the “dark side” of social intelligence, from narcissism to Machiavellianism and psychopathy. He also reveals our astonishing capacity for “mindsight,” as well as the tragedy of those, like autistic children, whose mindsight is impaired. Is there a way to raise our children to be happy? What is the basis of a nourishing marriage? How can business leaders and teachers inspire the best in those they lead and teach? How can groups divided by prejudice and hatred come to live together in peace? The answers to these questions may not be as elusive as we once thought. And Goleman delivers his most heartening news with powerful conviction: we humans have a built-in bias toward empathy, cooperation, and altruism–provided we develop the social intelligence to nurture these capacities in ourselves and others.