How do you deal with high-maintenance parents who never seem happy with the job you are doing? Emotionally charged, often disgruntled, and occasionally abusive parents—sound familiar? The second edition of McEwan's best-selling classic will help you manage your most difficult audience, adding several features and examples that will give you the confidence and skills you need to handle such situations, including: Over two dozen strategies—enhanced and updated—to defuse emotionally charged parents An updated, easy-to-administer healthy school checklist Fifty ways to build parental support for your school Ten goals-at-a-glance to help keep your school-community relations on target A built-in facilitator's guide

Updated Edition of Bestseller! How do you deal with high-maintenance parents who never seem happy with the job you are doing? Emotionally charged, often disgruntled, and occasionally abusive parents--sound familiar? The second edition of Elaine McEwan′s bestselling classic will help you manage your most difficult audience, adding several new features and examples that will give you the confidence and skills you need to handle such situations, including: Over two dozen strategies-enhanced and updated-to defuse emotionally charged parents An updated, easy-to-administer Healthy School Checklist to determine if your school′s culture encourages parents or pushes them over the edge Fifty Ways to build parental support for your school Ten Goals-at-a-Glance to help keep your school-community relations on target A built-in facilitator guide--ideal for book groups and staff development, including energizers, suggestions for role-playing, think-alouds, and questions for reflection and discussion Every educator will find invaluable strategies for handling angry and unresponsive parents and the critical issues that cause misunderstandings. Following McEwan′s seven steps of effective problem-solving will help with quick solutions while creating a nurturing, healthy school environment. And in today′s schools and a NCLB environment, developing a supportive parent-community relationship is essential to everyone′s success.

Strategies for working with parents of all kinds Parents can be a teacher’s greatest advocate—and that’s why it’s important to know how to handle even the hardest parent situations. In fact, new teachers reported that parent communication is one of their biggest challenges. This teachers’ edition of the all-time best-selling How to Deal With Parents Who Are Angry, Troubled, Afraid, or Just Seem Crazy provides invaluable strategies that teachers can use to defuse angry parents and to work with all parents to advance the success of their children. Addressing a variety of educator needs and concerns, this resource • Helps teachers get parents on their side with a set of proactive practices and policies • Provides guidelines for teachers to follow when meeting with parents during annual reviews and IEP meetings • Includes advice and vignettes that reflect challenges and concerns of today’s teachers With resources that will remain relevant to teachers throughout their careers, this book provides a clear explanation of the complexities that interact to create dysfunctional parents and how teachers can most effectively problem solve, communicate, and learn from their relationships with parents.

This book helps teachers, principals, superintendents, and all educators develop a repertoire of tools and skills for comfortable and effective interaction with parents. It shows you how to deal with the parent who is bossy, volatile, argumentative, aggressive, or maybe the worst - apathetic. It provides specific phrases to use with parents to help you avoid using "trigger" words which unintentionally make matters worse. It will show you how to deliver bad news to good parents, how to build positive credibility to all types of parents, and how to foster the kind of parent involvement which leads to student success.

A practical, quick-read resource to help school principals and teachers at any level gain the skills needed to deal with disgruntled and unhappy parents.

Communicate effectively with all stakeholders through these invaluable tips, including how-to's for dealing with disasters and approaching sensitive topics such as sex, gangs, and substance abuse.