Whether you want to become a tour guide or are already working in the industry, How to Be an Award-Winning Tour Guide can help transform your guiding skills from basic to brilliant and open new doors to one of the world’s most exciting professions. Written by award-winning tour operators and tour guide trainers, this book is loaded with insight, personal experiences, industry knowledge, anecdotes, hints, humour, hands-on exercises and sound advice. With their combined 40 years’ experience in tourism and communications, the authors know how important a good tour guide is to delivering a quality visitor experience. Now they’re sharing their knowledge with you. How to Be an Award-Winning Tour Guide is essential reading for tour guides, tour operators, coach drivers, hoteliers, wholesalers, retailers, students, educators, employers, travel writers, tourism officials, visitor centre employees, venue managers or anyone involved in the tourism industry.

Despite London's gleaming surface, the city has another side, one of secrets, dilapidation, and mystery. Wander through disused Underground stations; ornate Victorian sewers and waterworks; crumbling but beautiful Art Deco cinemas and empty swimming pools; bombed-out churches and eerie docklands; and ruined mansions and overgrown cemeteries, all haunting relics from a time gone by. Arranged thematically from transport and industry to residential and recreational, these entries cover both the modern city and the historical metropolis.

This annual bestseller ranks the hottest, must-visit countries, regions, cities and best value destinations for 2020. Drawing on the knowledge and passion of Lonely Planet's staff, authors and online community, we present a year's worth of inspiration to take you out of the ordinary and into the unforgettable. As self-confessed travel geeks, we regularly ask ourselves: where are the best places in the world to visit right now? It's a very hotly contested topic at Lonely Planet and generates more discussion than any other. Best in Travel is our definitive answer. We also reveal how well-planned, sustainable travel can be a force for good: for the environment, for local people and for yourself - and include ways to help lower your carbon footprint and protect the areas you visit on your travels. Inside Best in Travel 2020, you'll discover: The top 10 countries, regions, cities and best value destinations The best new openings The best new places to stay The best new food experiences The best sustainable trips for families How to minimise your carbon footprint How to help local communities and businesses How to give back on your travels Hiking for meditation About Lonely Planet: Lonely Planet is a leading travel media company and the world's number one travel guidebook brand, providing both inspiring and trustworthy information for every kind of traveller since 1973. Over the past four decades, we've printed over 145 million guidebooks and grown a dedicated, passionate global community of travellers. You'll also find our content online, on mobile, video and in 14 languages, 12 international magazines, armchair and lifestyle books, ebooks, and more. Important Notice: The digital edition of this book may not contain all of the images found in the physical edition.

As a young man embarks on a career, his journey is interrupted and guided by a mysterious homeless man who's perception and insight border on the surreal. Take an unexpected tour with Jim Fariss as he expands his mind, his career and his beliefs with the most unlikely of mentors. The Unexpected Tour Guide is more than a story. It will take you on a personal journey of significance, awareness and faith.

World-renowned 'tell it like it is' guidebook Discover Canada with this comprehensive, entertaining, 'tell it like it is' Rough Guide, packed with comprehensive practical information and our experts' honest and independent recommendations. Whether you plan to do snowboarding in Whistler, go whale-watching off the spectacular coasts, hike through the Canadian Rockies, or marvel at the Niagara Falls, The Rough Guide to Canada will help you discover the best places to explore, sleep, eat, drink and shop along the way. Features of The Rough Guide to Canada: - Detailed regional coverage: provides in-depth practical information for each step of all kinds of trip, from intrepid off-the-beaten-track adventures, to chilled-out breaks in popular tourist areas. Regions covered include: Toronto, Ontario, Montreal, Quebec, Newfoundland and Labrador, the Prairie Provinces, the Maritime Provinces, the Canadian Rockies, the BC interior, Vancouver and the North. - Honest independent reviews: written with Rough Guides' trademark blend of humour, honesty and expertise, and recommendations you can truly trust, our writers will help you get the most from your trip to Canada. - Meticulous mapping: always full-colour, with clearly numbered, colour-coded keys. Find your way around Quebec, Newfoundland and many more locations without needing to get online. - Fabulous full-colour photography: features a richness of inspirational colour photography, including the atmospheric Helmcken Falls in British Columbia and dramatic Hopewell Rocks coastline in Nova Scotia. - Things not to miss: Rough Guides' rundown of the Canadian Rockies, Vancouver, Toronto and Montreal's best sights and top experiences. - Itineraries: carefully planned routes will help you organise your trip, and inspire and inform your on-the-road experiences. - Basics section: packed with essential pre-departure information including getting there, getting around, accommodation, food and drink, health, the media, festivals, sports and outdoor activities, culture and etiquette, shopping and more. - Background information: comprehensive Contexts chapter provides fascinating insights into Canada, with coverage of history, religion, ethnic groups, environment, wildlife and books, plus a handy language section and glossary About Rough Guides: Rough Guides have been inspiring travellers for over 35 years, with over 30 million copies sold globally. Synonymous with practical travel tips, quality writing and a trustworthy 'tell it like it is' ethos, the Rough Guides list includes more than 260 travel guides to 120+ destinations, gift-books and phrasebooks.

Discover this spectacular destination with the most incisive and entertaining guidebook on the market. Whether you plan to sample fine wines in Hawke's Bay, canoe along the Whanganui River or hike across the Franz Josef glacier, The Rough Guide to New Zealand will show you the ideal places to sleep, eat, drink, shop and visit along the way. Independent, trusted reviews written with Rough Guides' trademark blend of humour, honesty and insight, to help you get the most out of your visit, with options to suit every budget. Full-colour maps throughout - navigate New Zealand's towns and cities or its scenic coastal roads without needing to get online. Stunning images - a rich collection of inspiring colour photography. Things not to miss - Rough Guides' rundown of New Zealand's best sights and experiences. Itineraries - carefully planned routes to help you organize your trip. Detailed regional coverage - whether off the beaten track or in more mainstream tourist destinations, this travel guide has in-depth practical advice for every step of the way. Areas covered include: Auckland, Northland, Western NorthIsland, Central North Island, The Coromandel, Bay of Plenty and the East Cape, Poverty Bay, Hawke's Bay and the Waiarapa, Wellington, Marlborough, Nelson and Kaikoura, Christchurch, Central South Island, Dunedin, Stewart Island, the West Coast, Queenstown, Wanaka and Central Otago, Fiordland . Attractions include: Milford Sound, Farewell Spit, Kaikoura Peninsula, White Island, Ninety Mile Beach, East Cape, The Catlins. Abel Tasman National Park, Wai-o-Tapu, wine regions. Basics - essential pre-departure practical information including getting there, local transport, accommodation, food and drink, health, the media, festivals, outdoor activities, culture and etiquette, and more. Background information - a Contexts chapter devoted to history and recommended books, plus a guide to Maori language and a glossary. Make the Most of Your Time on Earth with The Rough Guide to New Zealand. About Rough Guides: Escape the everyday with Rough Guides. We are a leading travel publisher known for our "tell it like it is" attitude, up-to-date content and great writing. Since 1982, we've published books covering more than 120 destinations around the globe, with an ever-growing series of ebooks, a range of beautiful, inspirational reference titles, and an award-winning website. We pride ourselves on our accurate, honest and informed travel guides.

Like wine lovers who dream of traveling to Bordeaux or beer enthusiasts with visions of the breweries of Belgium, bourbon lovers plan their pilgrimages to Kentucky. Some of the most famous distilleries are tucked away in the scenic Bluegrass region, which is home to nearly seventy distilleries and responsible for 95 percent of all of America's bourbon production. Locals and tourists alike continue to seek out the world's finest whiskeys in Kentucky as interest in America's only native spirit continues to grow. In Kentucky Bourbon Country, now in its third edition, Susan Reigler offers updated, essential information and practical advice to anyone considering a trip to the state's distilleries (including the state's booming craft distillery sector) or the restaurants and bars on the Urban Bourbon Trail. Featuring more than two hundred full-color photographs and a bourbon glossary, the book is organized by region and provides valuable details about the Bluegrass—including attractions near each distillery and notes on restaurants, lodging, shopping, and seasonal events in Kentucky's beautiful historic towns. In addition to providing knowledge about each point of interest, Kentucky Bourbon Country weaves in little-known facts about the region's best-kept secrets, such as the historic distillery used as a set in the movie Stripes and the fates of used bourbon barrels. Whether you're interested in visiting the place where your favorite bourbon is made or hoping to discover exciting new varieties, this handy and practical guide is the key to enjoying the best of bourbon.