This is the essential insider's guide for anyone who has to make healthcare decisions - for yourself or your loved one.

Compassion draws physicians into medicine, but then they believe they must jettison that compassion to survive. Paradoxically, science has now shown that losing that compassion not only harms the patient, it also harms the doctor. How Doctors Care: The Science of Compassionate and Balanced Caring in Medicinee xplains what physicians and other clinicians can do to provide balanced and compassionate caring for patients without becoming emotionally detached or overwhelmed. The text provides a research-informed and non-sentimental description of physician/clinician compassion. Bringing together cutting-edge scientific research for practicing physicians and those in training, How Doctors Care provides the first full articulation of what constitutes optimal compassionate mental performance in the practice of medicine. It argues how maintaining this internal state is the key to physician resilience and fulfillment in a dysfunctional healthcare system. Rather than blaming clinicians for burnout, How Doctors Care argues that healthcare organizations must provide organizational protection and support to clinicians so that they are able to maintain the compassionate internal state they desire so much and that benefits patients the most. Dominic O. Vachon, M.Div., Ph.D., is the John G. Sheedy M.D. Director of the Ruth M. Hillebrand Center for Compassionate Care in Medicine in the College of Science at the University of Notre Dame. He is also a professor of practice in the Preprofessional Studies Department, where he teaches courses in compassionate care in medicine, medical counseling skills, and spiritualties of caring in the helping professions. Dr. Vachon does research on the internal mental and emotional process of the clinician compassion mindset in patient care, clinician communication skills, and innovations in medical training applying the science of compassion. Dr. Vachon has devoted the last 25 years of his professional career to supporting and training physicians, residents, medical students, premedical students, and other clinicians in patient communication skills as well as dealing with burnout and the recovery of compassionate care in the inner lives of clinicians. As a medical psychologist who has spent most of his life training new physicians as well as conducting his own clinical practice, Vachon has been uniquely positioned to hear how physicians suffer in clinical practice and to bring to bear the insights of the science of compassionate caring to help them restore their compassionate ideals and thereby, to improve patient care.

Surviving Your Doctors, with its in-depth explanations, guidance, and direction will be the basic training manual patients need to work their way through the health care maze. It serves as a map of the medical minefield, told from the perspective of a doctor yet designed to reveal the faults in the system and the things that can and do go wrong during the course of both routine and special procedures and office visits. Filled with real stories of medical mishaps, anecdotes, and checklists, this book will walk readers through major areas of the medical world - from the doctor's office to the pharmacy, from the laboratory to the ER - giving them a clearer picture of how things really work, what health care workers really think, and how to take back control of their health and the care they receive.

The U.S. spends the most in the world on health care and research, yet our outcomes are among the worst in industrialized nations. Hundreds of thousands die every year from medical harm. Imagine a world where health care took a page from the IKEA furniture company---where expenses were streamlined, quality was predictable, customers participated, and everyone shared in the cost savings. Through colorful analogies, stories from families and top doctors, and the author’s quest to find out what happened to her own father, Design to Survive serves up key strategies for patients, families and providers, with the conviction that we can do better.

How do you take charge of your health and stop turning over your life to our confusing and intimidating healthcare system before it’s too late? Dr. Erika Schwartz believes that today’s patient is but a leaf blowing in the wind of group-think protocols, corrupt medical societies, insurance companies on the take, and billion dollars in marketing and lobbying pressure from drug companies. What is the quick fix? The answers are here in the ten clear chapters, giving examples every step of the way. It’s a simple process that takes you, the patient, from being a victim to being in charge. Developing personal self-confidence, choosing the right doctor for you, walking out on the wrong ones with impunity and making the right choices will add up to great health care with you at the center. Follow the plan and the facts and change your life and that of your loved ones. Life is to be enjoyed not feared. This book will put enjoyment back into your life and remove the fear and intimidation from your healthcare.

A riveting first-hand account of a physician who's suddenly a dying patient, In Shock "searches for a glimmer of hope in life’s darkest moments, and finds it.” —The Washington Post Dr. Rana Awdish never imagined that an emergency trip to the hospital would result in hemorrhaging nearly all of her blood volume and losing her unborn first child. But after her first visit, Dr. Awdish spent months fighting for her life, enduring consecutive major surgeries and experiencing multiple overlapping organ failures. At each step of the recovery process, Awdish was faced with something even more unexpected: repeated cavalier behavior from her fellow physicians—indifference following human loss, disregard for anguish and suffering, and an exacting emotional distance. Hauntingly perceptive and beautifully written, In Shock allows the reader to transform alongside Awidsh and watch what she discovers in our carefully-cultivated, yet often misguided, standard of care. Awdish comes to understand the fatal flaws in her profession and in her own past actions as a physician while achieving, through unflinching presence, a crystalline vision of a new and better possibility for us all. As Dr. Awdish finds herself up against the same self-protective partitions she was trained to construct as a medical student and physician, she artfully illuminates the dysfunction of disconnection. Shatteringly personal, and yet wholly universal, she offers a brave road map for anyone navigating illness while presenting physicians with a new paradigm and rationale for embracing the emotional bond between doctor and patient.

Everyone seeks to avoid getting into a lawsuit, but what do you do if this does happen? Getting sued for medical malpractice is one of the most traumatic events of a physician's career. This text will guide doctors and physicians through the process from the moment they receive a summons until the after-trial appeal process. Containing valuable information that physicians need to know to prevent making critical mistakes that can hurt their case With strategies explained to maximize their chances of a defendant's verdict. Including vital information on how to change your attorney, act at the deposition and dress for court, Navigating through what is a mysterious and terrifying process in non-legalese language that is easy to understand including what makes patients angry, strategies for coping, sample questions and tips on answering them to what happens in court and how to continue if there is a bad outcome.