In the second volume of the acclaimed "Gas, Food, Lodging" trilogy, authors John Jakle, Keith Sculle, and Jefferson Rogers take an informative, entertaining, and comprehensive look at the history of the motel. From the introduction of roadside tent camps and motor cabins in the 1910s to the wonderfully kitschy motels of the 1950s that line older roads and today's comfortable but anonymous chains that lure drivers off the interstate, Americans and their cars have found places to stay on their travels. Motels were more than just places to sleep, however. They were the places where many Americans saw their first color television, used their first coffee maker, and walked on their first shag carpet. Illustrated with more than 230 photographs, postcards, maps, and drawings, The Motel in America details the development of the motel as a commercial enterprise, its imaginative architectural expressions, and its evolution within the place-product-packaging concept along America's highways. As an integral part of America's landscape and culture, the motel finally receives the in-depth attention it deserves.

In the tradition of Kitchen Confidential and Waiter Rant, a rollicking, eye-opening, fantastically indiscreet memoir of a life spent (and misspent) in the hotel industry. “Highly amusing."—New York Times Jacob Tomsky never intended to go into the hotel business. As a new college graduate, armed only with a philosophy degree and a singular lack of career direction, he became a valet parker for a large luxury hotel in New Orleans. Yet, rising fast through the ranks, he ended up working in “hospitality” for more than a decade, doing everything from supervising the housekeeping department to manning the front desk at an upscale Manhattan hotel. He’s checked you in, checked you out, separated your white panties from the white bed sheets, parked your car, tasted your room-service meals, cleaned your toilet, denied you a late checkout, given you a wake-up call, eaten M&Ms out of your minibar, laughed at your jokes, and taken your money. In Heads in Beds he pulls back the curtain to expose the crazy and compelling reality of a multi-billion-dollar industry we think we know. Heads in Beds is a funny, authentic, and irreverent chronicle of the highs and lows of hotel life, told by a keenly observant insider who’s seen it all. Prepare to be amused, shocked, and amazed as he spills the unwritten code of the bellhops, the antics that go on in the valet parking garage, the housekeeping department’s dirty little secrets—not to mention the shameless activities of the guests, who are rarely on their best behavior. Prepare to be moved, too, by his candor about what it’s like to toil in a highly demanding service industry at the luxury level, where people expect to get what they pay for (and often a whole lot more). Employees are poorly paid and frequently abused by coworkers and guests alike, and maintaining a semblance of sanity is a daily challenge. Along his journey Tomsky also reveals the secrets of the industry, offering easy ways to get what you need from your hotel without any hassle. This book (and a timely proffered twenty-dollar bill) will help you score late checkouts and upgrades, get free stuff galore, and make that pay-per-view charge magically disappear. Thanks to him you’ll know how to get the very best service from any business that makes its money from putting heads in beds. Or, at the very least, you will keep the bellmen from taking your luggage into the camera-free back office and bashing it against the wall repeatedly.

Offers detailed descriptions of drives through California and the Southwest, with a flexible format allowing one to switch routes during a journey, and including information on where to eat and sleep, the best local radio stations, hundreds of roadside attractions, and more.

Indian Americans own about half of all the motels in the United States. Even more remarkable, most of these motel owners come from the same region in India and—although they are not all related—seventy percent of them share the surname of Patel. Most of these motel owners arrived in the United States with few resources and, broadly speaking, they are self-employed, self-sufficient immigrants who have become successful—they live the American dream. However, framing this group as embodying the American dream has profound implications. It perpetuates the idea of American exceptionalism—that this nation creates opportunities for newcomers unattainable elsewhere—and also downplays the inequalities of race, gender, culture, and globalization immigrants continue to face. Despite their dominance in the motel industry, Indian American moteliers are concentrated in lower- and mid-budget markets. Life Behind the Lobby explains Indian Americans' simultaneous accomplishments and marginalization and takes a close look at their own role in sustaining that duality.

Indispensable information for away-from-home lodging, from the author of the New York Times bestseller The Travel Detective In Hotel Secrets from the Travel Detective, America’s best-known and most trusted travel authority reveals the insider knowledge that can make every hotel stay as comfortable as (and sometimes even more cost-efficient than) home. With his incomparable access and nose for news, Peter Greenberg shares the secrets that people who know hotels—managers, maids, reservation clerks, bellhops, chefs, and maintenance guys—don’t want you to know about value, service, safety, security, and cleanliness. Tips include: • How to tell if your room is really clean • What never to order from room service • The real way to prevent hotel crime • How to beat excessive hotel phone charges • The exact rooms where headline-making events took place Drawn from the author’s experiences as both an investigative reporter and a constant traveler, Hotel Secrets from the Travel Detective is an essential guide to everything from luxury resorts to motels, from airport hotels and bed-and-breakfasts to outrageous (and often secret) alternatives to hotels.