As in the previous editions, this substantially revised and updated edition continues to discuss in detail the various methods of organizing a hospital’s Human Resource Department. It also shows how the use of scientific techniques can improve the services of the hospital and ultimately benefit the patients as well as the hospital itself. The Sixth Edition brings in new concepts and new ideas and takes into account the contemporary challenges of hospitals in the human resource management area. What is New to This Edition • One entire new section on Twelfth Five Year Plan (2012–2017). • Two New Chapters—Chapter 6 on Patient Safety and Chapter 7 on Hospital Information System. • New Supreme Court Judgements on Consumer Protection replacing the older judgements Intended primarily as a text for students pursuing Master of Hospital Administration (MHA), postgraduate diploma courses in Hospital Adminis-tration or Health Care Services, and undergraduate and postgraduate courses in nursing (B.Sc./M.Sc. Nursing), the book would be equally useful for all those engaged in hospital administration, nursing administration, and human resource management. What the Reviewers Say 1. This book vividly covers the principles and objectives of management including the financial administration of a hospital. It is essential ... for the hospital administrators and students of hospital management. —Swaraj Halder, Hony. Editor, Journal of Indian Medical Association, Kolkata 2. Overall, the book is educative, relevant and is very well written. It would serve as a reference book for all hospital administrators. Professor Veena Choudhary, Director, G.B. Pant Hospital, New Delhi (Excerpt from Book Review in JIMSA, January–March 2010)

This book introduces human resources to practitioners and students in all disciplines related to health care and health service. It covers important topics such as recruitment, training, termination, legal issues, labor unions, and more. Each chapter is introduced by a case study related to the material that follows and is resolved at the conclusion of each chapter along with expert commentary and practical suggestions that can be used in the real world. Many examples and a number of sample forms and documents are included. This edition has been re-organized to reflect a better chapter flow and organization, and offers: all data updated throughout; a new section on health care legislation; a new section in each chapter, "Customer Service Box", that emphasizes the importance of customer service in the context of the material presented in the chapter; and completely revised instructor ancillary material. --

McConnell provides a resource for healthcare department managers who must relate to and work with their HR departments and manage their personnel. He explores strategies to gain the most value out of an organization's HR department.

Written for practitioners and students in health-related disciplines, this practical hands-on guide to human resources, covers such topics as recruitment, compensation and benefits, training, termination, legal issues, labor unions, and more. Each chapter is introduced by a case study related to the material that follows. The case study is resolved by the end of each chapter and includes expert commentary and practical suggestions that can be used in the real world. Chapters also feature learning objectives, questions for review and discussion, key terms, and spotlight on customer service. Numerous examples, sample forms and documents are also included. The Third Edition includes new employment related legislation and case law, including the Health Insurance Portability and Accountability Act (HIPAA), a new chapter on the impact and effect of social media, more in depth and updated treatment of privacy and sexual harassment, expanded discussion of succession planning, and much more.

Strategic management of HR in health care is important in delivering high-quality patient care. This volume of Advances in Health Care Management which focuses on Human Resource Management aims to explore the strategic role that HRM can play in delivering high quality and affordable health care.

Light on complex theoretical language, this relevant, accessible text offers a hands-on approach to studying human resources in various healthcare systems such as hospitals, integrated healthcare systems, managed care settings, private practices, and public health clinics. The book can be used as a stand-alone textbook in undergraduate or graduate level courses on human resources. With its practice-oriented approach, it is also a valuable resource for current health care organizations.