Do You Manage People? Hiring, Managing, and Compensating Insurance Agency Personnel is a thoughtfully assembled collection of expert advice, forms, templates, and benchmark study data. Get the tools and advice you'll need to:? Determine the number and type of employees you need and how to find them.? Interview properly and comply with federal HR laws.? Check references and test candidates.? Set into place a procedure for terminating employees and minimizing potential lawsuits.? Motivate and compensate your employees.? Ask the right questions and find the right resources when you need them most.

Distinguished by its coherent values perspective, Public Personnel Management focuses on the conflicts, political processes, and management techniques that provide the context for personnel administration in the public sector. Organized around the four principal personnel functions that must be fulfilled in any complex organization, this book provides a comprehensive exploration of the planning, acquisition, development, and sanctions within public personnel management.

Laying out management and safety procedures that reduce injuries and the aggravation that follows, this book covers hiring, training, and managing employees with injury avoidance in mind. The authors provide a blueprint for dealing with injured employees and their families, and for determining the correct time for the employee to return to work. The book discusses the all-important issues of fraud, modified duty, substance abuse testing, and accident investigations. It also provides guidance for managing safety efforts in a manner that controls workers' compensation cost. The book shows readers how they can impact - favorably - the amount their organization pays in premiums.