Are you overwhelmed by others' unrealistic expectations of you? Do you feel torn in dozens of directions as you try to make everyone around you happy? If you're ready to end the cycle of approval seeking, New York Times bestselling author and recovering people pleaser Karen Ehman is here to help! When Making Others Happy Is Making You Miserable shares the refreshing, heartfelt lessons that Karen learned firsthand during her own journey of breaking free from people pleasing in order to live out her God-given purpose. Let Karen be your new go-to guide as you learn to successfully break the destructive pattern of people pleasing and start fully embracing the life God has called you to lead. With equal parts humor and vulnerability, Karen explores why it's so easy to fall into people-pleasing behaviors and reminds us that we can't fulfill our divine purpose if we're too busy living everyone else's. She offers her timely advice for living with less overwhelm and with more peace and purpose, sharing words of wisdom that will help you: Prioritize what God says above what other people think Live your life without worrying about the opinions and expectations of others Cultivate a strategy for knowing when to say yes and how to say no Create and maintain healthy boundaries with the pushers, pouters, guilt bombers and others who try to call the shots in your life Learn to navigate the tension between pleasing God and loving your community Join Karen as she encourages you to walk closely--and confidently--with our loving Creator, despite the opinions and expectations of others. It's time to end the people-pleasing game and finally enjoy the peaceful and purposeful life that you deserve.

This volume, sixth in the Service-Learning in the Disciplines Series, reflects the growing interest among psychology educators in service-learning from the perspectives of research, practice, and teaching. The first part of the book addresses how psychological theory, research, and practice bear on collaborating with communities, while the second half shows how service-learning can be effectively integrated into a variety of psychology courses to increase the breadth and depth of student learning.

The Child: An Encyclopedic Companion offers both parents and professionals access to the best scholarship from all areas of child studies in a remarkable one-volume reference. Bringing together contemporary research on children and childhood from pediatrics, child psychology, childhood studies, education, sociology, history, law, anthropology, and other related areas, The Child contains more than 500 articles—all written by experts in their fields and overseen by a panel of distinguished editors led by anthropologist Richard A. Shweder. Each entry provides a concise and accessible synopsis of the topic at hand. For example, the entry “Adoption” begins with a general definition, followed by a detailed look at adoption in different cultures and at different times, a summary of the associated mental and developmental issues that can arise, and an overview of applicable legal and public policy. While presenting certain universal facts about children’s development from birth through adolescence, the entries also address the many worlds of childhood both within the United States and around the globe. They consider the ways that in which race, ethnicity, gender, socioeconomic status, and cultural traditions of child rearing can affect children’s experiences of physical and mental health, education, and family. Alongside the topical entries, The Child includes more than forty “Imagining Each Other” essays, which focus on the particular experiences of children in different cultures. In “Work before Play for Yucatec Maya Children,” for example, readers learn of the work responsibilities of some modern-day Mexican children, while in “A Hindu Brahman Boy Is Born Again,” they witness a coming-of-age ritual in contemporary India. Compiled by some of the most distinguished child development researchers in the world, The Child will broaden the current scope of knowledge on children and childhood. It is an unparalleled resource for parents, social workers, researchers, educators, and others who work with children.

Community service work is an ideal way not only to help define how young people deal with each other but actually to facilitate these interactions and help them achieve meaning in their lives. This book addresses community service ways to overcome divisions, foster multicultural group development, and reduce ethnocentrism and ethnic conflict.

Winner of the EDRA 2015 Book Award! Community Matters: Service Learning in Engaged Design and Planning explores issues that resonate with a diverse group of design and planning educators drawn to the challenge of supporting greater community building and empowerment while combining learning with practice. The book explores such questions as: How do we foster mutuality and reciprocity in community-academy partnerships? What conflicts, challenges, limits and obstacles do we face in our service-learning studios and projects? What evidence do we have of our impacts on students and communities and how are we responding? How are we being attentive to the contemporary environmental and societal issues? What is our role as both designers and agents of societal change? How are we innovating to enable greater capacities for individuals, future practitioners and communities? This book provides compelling evidence that educators should be adopting engaged pedagogies, research methods and theories through which they can bring together education, practice and scholarship at the boundary of community and academy.

You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business—in any market and any economy. Renowned customer experience expert Shep Hyken explains how consistently amazing customers through stellar service can elevate your company from good to great. All transformations require a role model, and Shep has found the perfect role model to inspire your team: Ace Hardware. Ace was named as one of the top ten customer service brands in America by Businessweek and ranked highest in its industry for customer satisfaction. Through revealing stories from Ace’s over-the-top work with customers, Shep explores the five tactical areas of customer amazement: leadership, culture, one-on-one, competitive edge, and community. Delivering amazing service requires everyone in your organization to step up and be a leader. It doesn’t take a title. It takes the right set of tools and principles. To help you empower employees at all levels, Shep brings the content to a deeply practical level. His 52 Amazement Tools—like “Ask the extra question” and “Focus on the customer, not the money”—are simple, clear, useful for almost anybody, and supported with compelling research and stories. Between these covers, you will find the tools and tactics you need to transform your company into a seriously customer-focused operation that will amaze every customer every time.