Only when pastors hear beyond the words, can they care-fully minister. Pastors listen all the time. Or do they? Listening is more than a developed skill; it is an awesome gift of hospitality offered to others. According to Dr. Emma Justes, hearing beyond the words signifies an intimate relationship characterized by humility, thoughtful availability, vulnerability, and mutuality. Listening requires focused attention and openness. To help the reader learn this essential skill, the author includes exercises at the end of each chapter to build needed competency for this healing ministry.

Rose Subotnik criticized 'structural listening' as an attempt to situate musical meaning solely within the unfolding of the musical structure itself. The authors of this volume take up her challenge, writing on repertoires ranging from Beethoven to MTV.

The nation's premier communications expert shares his wisdom on how the words we choose can change the course of business, of politics, and of life in this country In Words That Work, Luntz offers a behind-the-scenes look at how the tactical use of words and phrases affects what we buy, who we vote for, and even what we believe in. With chapters like "The Ten Rules of Successful Communication" and "The 21 Words and Phrases for the 21st Century," he examines how choosing the right words is essential. Nobody is in a better position to explain than Frank Luntz: He has used his knowledge of words to help more than two dozen Fortune 500 companies grow. Hell tell us why Rupert Murdoch's six-billion-dollar decision to buy DirectTV was smart because satellite was more cutting edge than "digital cable," and why pharmaceutical companies transitioned their message from "treatment" to "prevention" and "wellness." If you ever wanted to learn how to talk your way out of a traffic ticket or talk your way into a raise, this book's for you.

Over 55% of your day is spent listening; yet only 2% of us have been trained in how to listen. What is poor listening costing you? Do you rush from meeting to meeting, your head buried in the last conversation you had, without time to think of the next? Or feel frustrated with unproductive discussions where the loudest in the room adds limited insight and drowns out everyone else? We usually think of these situations as communication problems; that we have not spoken our needs correctly or clearly. Yet, conflict, chaos and confusion are the costs of not listening. Many communication and listening books say the most important person in a conversation is the speaker - not true! This pocket-sized guide will help you to reconnect with your innate gift of deep listening, to create the right space to listen to yourself before you listen to others. You'll learn to listen beyond the words that are spoken, to add context and meaning and listen in to what's not being said. Deep Listening will help you move from confusion and conflict to thoughtful, insightful and powerful discussions that will transform not just your work, but your whole life.

Hearing loss doesn’t come with an operating manual—until now. If you have hearing loss, you already know that the conventional approach to treatment is focused on hearing-aid technology. Without a handbook to help you figure out how to actually live with it, you’ve likely been getting by on information pieced together from various sources—and yet, communication often seems incomplete and unsatisfying. What’s missing from this hearing care model is the big picture—a real-life illustration of how hearing loss, its emotions, and its barriers affect every corner of your life. Now, hearing-health advocates, consultants, and speakers Shari Eberts and Gael Hannan offer a new skills-based approach to hearing loss that is centered not on hearing better, but on communicating better. With honesty and humor, they share their own hearing loss journeys, and outline invaluable insights, strategies, and workarounds to help you engage with the world and be heard. You’ll gain tips for navigating all areas impacted by hearing loss, including relationships, work, technology; strategies for adopting a new, empowering mindset towards your hearing loss; and communication behaviors that can make almost any listening situation manageable. Informed by the lived experiences of thousands of people living with hearing loss, and corroborated by hearing science, technological advances, and modern hearing-care principles, Hear & Beyond offers a new way forward to greater connection and engagement—whether you’re new to hearing loss or have been living with it for a long time. Hearing loss is just one aspect of who you are, among many others. You may have hearing loss, but it doesn’t have to have you.

Imagine what it would be like not to hear a sound--no music, no friendly voices, no children's laughter. Arlene Romoff doesn't have to imagine how it would feel: she lived it. Although she was born with normal hearing, in her late teens it began to slip away, as if someone were lowering the volume of the world around her. Over the next twenty-five years, Arlene began a long, slow descent into deafness so profound that no hearing aid or assistive device could help. The experience was devastating. But then Arlene opted for what she considers a miracle: She got a cochlear implant. Using electrodes threaded into the cochlea, an internal computer chip, and an external computer processor, cochlear implants bypass the damaged portion of the cochlea and stimulate the auditory nerve directly, allowing sound to reach the brain. Amazingly, she could hear again. Arlene's journey, however, isn't just about the magic of technology. What she endured reveals as much about the strength of the human spirit, about the wonders of chance and fate, and about making the most of what life dishes out. For Arlene, events seemed to unfold almost as if they were a part of some elaborate plan: just when she went deaf, her insurance company began paying for the implants. And ten years later, when her old cochlear implant finally failed she received new state-of-the-art technology and underwent yet another metamorphosis--one that helped her continue to counsel others in a similar situation. LISTENING CLOSELY will give you a chance to walk in Arlene Romoff's shoes, to understand the pain of her loss and the joy of once again being able to hear the music of the world. Those suffering from hearing loss--or who have loved one who is--will find Arlene's very special journey both inspirational and informative.

If you think hearing loss is just a condition of old age-think again. In The Way I Hear It, Gael Hannan explodes one myth after another in a witty and insightful journey into life with hearing loss at every age. Blending personal stories with practical strategies, Gael shines a light onto a world of communication challenges: a marriage proposal without hearing aids in, pillow talk and other relationships, raising a child, going to the movies, dining out, ordering at the drive-thru, in the classroom, on the job and hearing technology. Part memoir, part survival guide, The Way I Hear It offers tips for effective communication, poetic reflections, and heart-warming stories from people she has met in her workshops and at conferences throughout North America. Gael's humorous stories are backed by hearing loss research, and she offers advice on how to bridge the gap between consumer and professional in order to get the best possible hearing health care. The Way I Hear It is a book for people with hearing loss-but also for their families, friends and the professionals who serve them. Gael Hannan shares not only the daily frustrations, but also a strong message of hope and optimism for living successfully with hearing loss....