In business today, it is critical for companies of all sizes to have a comprehensive Workplace Violence policy. Through the identification and definition of the four types of workplace violence most commonly recognized, the book seeks to provide low cost, no-cost, and full-scale programs. Each of the sub-sections reviews ways in which small and large businesses can prepare for each type of workplace violence, prevention tactics to minimize the risks of such incidents, and methods for responding to any and all situations. Included are sample policies, crisis management plans, procedures and training modules. Also included are resources, both public and private, which can help any business to create and implement their own workplace violence procedure.

This book, through an examination of a number of representative real world cases, provides a detailed look at what happened to some companies and traditional tools for occupational health and safety, discipline, and employee relations now used by business and labour leaders are inadequate and inappropriate in responding to the problems of workplace violence. In fact, the methods and approaches commonly in use actually worsen the problem in some cases. The book summarizes the most up-to-date learning in this area and offers practical guidance and recommendations for assessing the risk of violence, steps for preventing workplace violence, and a through discussion of employees rights and employer's responsib

Workplace violence is one of today's most serious occupational hazards. This practical guide offers valuable information on how to systematically design and develop workplace prevention programs and policies. The book approaches the issue from two fronts. First, it demonstrates how workplace violence can be prevented by examining how organizations and groups are handling the problem. It reviews an array of existing guidelines and policies developed by governments, trade unions, special study groups, workplace violence experts, employers' groups, and specific industries and generates a useful survey of best practice strategies. Second, the guide outlines in detail a reliable and effective methodology for developing workplace violence prevention programs which includes: assessing and describing risk; designing, implementing, and monitoring preventive and reactive measures; and reviewing the risk management process. Every worker deserves a safe and secure environment and violence should not be accepted as part of any job. This book presents concrete guidance for combating violence in the workplace while also providing a wider understanding of the factors and conditions that contribute to it.